Residential Express Heating & Air

Excellent service. Maged refilled the freon and told me what may come next, with the estimated costs. He was clear and thorough.

Great! Thorough,, prompt, communicative, polite, and careful. Signed right up for yearly maintenance. 👍

Mr. Santos provided outstanding HVAC service from start to finish. He was professional, friendly, and took the time to explain everything in detail. He thoroughly inspected the system, answered all of my questions, and made sure every issue was addressed properly.

What impressed me most was his attention to detail and commitment to doing the job right. He was meticulous, knowledgeable, and clearly takes pride in his work. After the service, I felt confident that our HVAC system was in excellent condition.

Thanks to Mr. Santos, I can go into this summer without worrying about our air conditioning system. It is reassuring to know that everything has been checked and serviced by someone so trustworthy and skilled. I highly recommend Mr. Santos to anyone looking for reliable and professional HVAC service.

Santos was great!

This was the second company I contacted for an estimate after another company had already assessed my malfunctioning air conditioner. Mr. Robert N. from Residential Express Heating & Air responded very promptly, arriving the day after I called on Thursday, May 21st. His estimate was reasonable, and his technical explanation was clear and easy to understand. His diagnosis and the estimated cost were significantly lower and more precise, identifying a specific part in the inner unit, unlike the first company's assessment. He promised to send a technician with the necessary part within five days, as agreed.

The second technician, Mr. Marlon R., arrived on Tuesday, May 26th, to replace the part and perform the repair. He worked for three hours, as scheduled, replacing the expansion valve and repairing the gas line and temperature sensor. I observed the entire process and...

Excellent experience beginning to end. Their quoted prices were by far the lowest, their sales staff were knowledgeable and responsive, their technicians were on time and performed the installation according to plan and answered all my questions. After this phenomenal experience, I dumped my old HVAC company and switched to RES for my maintenance contract.

RES did a phenomenal job replacing my 23+ year-old HVAC system! After getting quotes from about a dozen different companies, I chose RES and couldn’t be happier. The entire process was incredibly easy—no two-hour sales pitches like the bigger companies. A highly experienced tech walked me through my options and recommended the correct tonnage for my townhome (the previous one was too big, causing short cycling). Mary and Tri were also fantastic at answering all my questions. On install day, the crew arrived right at 8:30 AM and finished by 2:00 PM. I highly recommend RES!

Quick, professional, and knowledgeable for hvac maintenance

Prompt. Good communication. Good service for a fair price.

Professional, on-time, and very knowledgeable. Called for dryer vent cleaning and HVAC maintenance. They were able to come accommodate the gectic schedules between my tenant and I. Brice, TJ, and Mario were fantastic and did a great job. 10 out of 10 recommend.

We have been using RES for several years and have been more than happy with their professional team, incredibly competent staff, and quick assistance for anything and everything related to our home system. I could not imagine being with anyone else!

We did HVAC vent clean and dryer vent clean. They explained well and did a great job!

Very professional, attentive and friendly technician, also explained very clearly the findings and how to keep up with the unit. Thank you!! Tran

It started off rocky with a goofed up service order. This was quickly addressed by office staff and I didn't have to reschedule. Great communications, duct cleaning crew professional. Job well done. Thank you!

Easy to communicate with, timely, and offered a thorough explanation of their process both before and after the service. Not cheap but competitively priced

RES professionals are on time, polite, quick and through.

Professional and prompt service at a reasonable price

I have used Residential for my heating and AC unit repairs for several years now. I have recommended them to my parents and other friends. They have consistently provided excellent customer service. They are fast to respond to the service calls and the fees for services are very fair. The technician I always ask for is William. I can not say enough about how happy I am with him. He is so knowledgeable, very honest, thorough and reliable. He is a huge asset to this company. My overall experience with Residential Express is easy and reliable and that is very difficult to find these days. Thank you for your excellent customer service.

This was by far one of the BEST experiences I have ever had with a vendor. Transparent, honest, professional, punctual, thoughtful, detailed, thorough, hardworking, and knowledgeable. They cleaned before and after their arrival. They explained every action, need, tool, and smell. They guided me through the new system and ensured everything worked (for heat and A/C) before departure. If I could replicate this experience for every household appliance, I would. An amazing team. 11/10.

Mario did a very thorough job of inspecting our cooling system a diagnosing an issue. Earned my business by signing up for RES maintenance service.

On time and very efficient, will def use them again

Mario did our maintenance. He was super knowledgeable and friendly. Absolutely would highly recommend!

I’m very pleased with Residential Express HVAC. Very professional, knowledgable, skillful , informative, friendly, courteous, on time, understanding, and easy to work with. I highly recommend.