BLUF. Good reliable service. Definitely recommend.
Details: I used the form on their website to request a maintenance visit for my AC, before warm weather starts. They responded via email right away and provided me with all pertinent details and asked me relevant questions, such as how tall the ladder they would need to get to the AC unit located on the roof. The technician (Majid), arrived on time and was very considerate of things in my apartment. Majid diligently, without rushing inspected my AC coil inside and the actual AC unit on the roof. He had the right size ladder required, as was discussed during the initial communications when I made my appointment. He not once tried to upsell me and patiently explained his actions. He identified a non-AC related problem and advised on very sensible course of actions. I have not interacted with other Residential Express technicians,...
Ike Kogan gave Residential Express Heating & Air a
5 star Review
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