PHIL HAGER INSURANCE AGENCY

5.0

885 reviews

Patricia Chattin

10/02/26

I have been with Phil Hager for decades now and have never been disappointed. They are quick to find a better policy when life circumstances change and have helped us navigate through adding teenagers, changing home policies and they always strive to find us the best coverage for the most appealing price. So thankful for them!!

Carol Boychuck

9/30/26

I was very pleased with my visit with Crystal White and how she handled my paperwork for my new auto insurance policy. Very satisfied with my new policy coverage with Auto Owners insurance company.!

Jeff LaCroix

9/25/26

Couldn't be more pleased with the service. We own a second home at Smith Mountain Lake with our daughter. The current carrier was dropping us as they did not want to cover a home that was a rental part of the year. This was explained to Crystal who quickly found a carrier and a policy that fit our needs. We communicated via email, made a few adjustments w the coverage, and within two days had arranged for a policy to replace our current one at a very competitive rate.

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Jeff, for the fantastic review! We're delighted to hear that Crystal was able to find the perfect coverage for your Smith Mountain Lake home so quickly and efficiently.

Margaret Bryant

9/11/26

Gavin is awesome and helped me with getting my business insurance. It was a simple and stress free process! Highly recommend!

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Jennifer Caudill

9/11/26

Very kind and helpful!

Marcus Gilbert

8/28/26

Ronda Aistroo

8/28/26

Crystal is always efficient and knowledgeable about our insurance needs and such a pleasure to work with!

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Ronda! We're glad to hear that Crystal’s expertise and friendly service have made a positive impact on your insurance experience!

Valerie Mulligan

8/26/26

Very pleased with my experience With Phil Hager Insurance Company. They were very knowledgeable and professional in meeting my insurance needs. I would recommend them to anyone looking for a good insurance company.

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Valerie! We're delighted to hear that our team's knowledge and professionalism made a positive impact on your insurance experience.

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Glenn Currinder

8/20/26

Great service. Crystal answered all of my questions.

Kathy Maples

8/12/26

Crystal was awesome able to switch all of polices and save us some money. They were very easy to talk to and understand our needs. Would definitely recommend to anyone looking for insurance.

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Kathy, for your fantastic review—we're glad Crystal was able to assist you and save you money while making the process smooth and straightforward!

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Jeffrey Briggs

8/10/26

Chrystal was very friendly and helpful in getting my home and auto insurance set up. I would highly recommend Phil Hager Insurance Agency.

PHIL HAGER INSURANCE AGENCY Replied: Thank you for the fantastic review, Jeffrey! We're so pleased to hear that Crystal provided you with excellent service and made your insurance setup a breeze.

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Joe Golden

7/29/26

Crystal responded to my questions and requested very quickly and thoroughly. She exceeded expectations. Thank you.

jim mcdaniels

7/20/26

Crystal was very helpful in getting me home insurance. Very informative and saved me money!

PHIL HAGER INSURANCE AGENCY Replied: We’re delighted to hear that Crystal provided you with exceptional service! It’s always our goal to inform and save our clients money while ensuring they have the right coverage. Thank you for your awesome review!

Kim English

7/20/26

Have never had a bad experience with the Phil Hager Team. Always willing to help and go above and beyond. Very responsive to emails and phone messages.

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Kim, for your fantastic feedback! We're dedicated to providing top-notch service and it's wonderful to hear that our team's efforts have made a positive impact. Your satisfaction motivates us to keep going above and beyond!

Robert Barksdale

7/19/26

Phil Hager has taken care of my family for decades. They have made some stressful events easy and are always looking out for us. Highly recommended.

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Chris, for your glowing review! We truly value the trust you've placed in us over the years and are dedicated to making every experience as smooth as possible. Your recommendation means the world to our team, and we look forward to continuing to support your family!

Joe Miller

7/16/26

Gavin and Crystal always provide prompt, professional service. All of the services you need under one roof. And they make themselves available when you need them. Great agency! Great people!

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Joe, for your fantastic review! We're dedicated to providing top-notch service and support whenever you need us.

Tony Atkinson

7/16/26

Very easy to work with and very responsive. Crystal was wonderful to work with.

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Tony, for the fantastic review! We're glad to hear that Crystal provided you with excellent service and responsiveness. Your positive experience is what we strive for at Phil Hager Insurance Agency!

Jodi Root

7/14/26

Crystal at Phil Hager Insurance at Smith Mountain Lake was wonderful to work with. She lowered our insurance premiums saving us almost $500 a year. Recommend!!

PHIL HAGER INSURANCE AGENCY Replied: Thank you for the fantastic review, Jodi! We're delighted to hear that Crystal was able to help you save significantly on your insurance premiums. Your recommendation means a lot to us, and we’re here to assist you with any future needs!

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Edward Dawson

7/12/26

Great customer service

Kevin Lannon

7/09/26

Crystal was fantastic! Quickly got us a great quote for both our new lake house and jet ski!! Amazing service without having to wade through an extended automated phone menu to talk to a human. 😁

PHIL HAGER INSURANCE AGENCY Replied: Thanks, Kevin! We're glad Crystal made the process smooth for you, getting fantastic coverage without the hassle—enjoy your new lake house and jet ski! 😊

Gerald Vreeland

7/07/26

Very friendly, very responsive, with very reasonable prices. You are going to like it here.
Gerald b Vreeland

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Gerald! We're delighted to hear you had a positive experience with us and appreciate your kind words about our service and pricing.

Marion Pickering

7/05/26

Crystal White has had my back through more than a few big events and transitions and always finds us the best rate and turnaround time of any agent I’ve ever worked with. Simply the best!

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Marion, for your fantastic review! We're proud to have Crystal on our team, and it's great to hear she consistently delivers the best rates and service for you.

Leida Labrador

7/02/26

The attention I received was quick, thorough, and very professional!

PHIL HAGER INSURANCE AGENCY Replied: Thanks Leida. It was great working with you. Appreciate your business.

Chris Rouse

6/26/26

Chris suggests you use PHIL HAGER INSURANCE AGENCY

PHIL HAGER INSURANCE AGENCY Replied: Thank you for your 5 star review, Chris!

Bruce Burnside

6/15/26

Bruce gave PHIL HAGER INSURANCE AGENCY an AWESOME Recommendation

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Bruce, for your 5 start review; we truly appreciate your support!

Nelson Herr

6/08/26

We are moving to the SML area and needed Home and Auto insurance. Teresa was very helpful in getting all our information and Crystal followed up with our quote. They were both very gracious and friendly and provided what was needed. I would highly recommend the Phil Hager Insurance Agency

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Nelson Herr, for your fantastic 5-star review! We're delighted to hear that Teresa and Crystal made your transition to the SML area smoother with their friendly assistance. Your recommendation means a lot to us, and we're here to support you with all your insurance needs!

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George O'Brien

6/01/26

Very helpful

Ann Belding

5/31/26

Phil Hager Insurance provides exceptional service. Gavin made navigating marketplace insurance simple and stress-free. Later, Crystal helped me lower my auto rates by 45%. Their team is incredibly knowledgeable, friendly, and truly looks out for their clients. Highly recommend!

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Ann! We’re happy that Gavin and Crystal provided you with exceptional service. We appreciate your business!

Mark Harris

5/28/26

I started using Phil Hager insurance when I bought a vacation home at Smith Mountain Lake in 2006. their service was so good I started using them for my Boat, and my home and vehicles residing in Richmond VA. I like having strong relationships with people I do business with. I trust these folks and you will to. Give them a call just to compare how they really break down a policy, and find spots where you are under or over insured.
Mark A Harris

PHIL HAGER INSURANCE AGENCY Replied: Thank you so much for the fantastic 5-star rating, Mark! And Thanks for your business!

Richard Sours

5/22/26

The staff at Hager Insurance is knowledgeable and helpful. I am always pleased with the service they provide. Recently both Marcelle and Crystal combined to solve a problem related to our flood insurance coverage. Thanks to them and the entire agency!

PHIL HAGER INSURANCE AGENCY Replied: Thank you, Richard, for your fantastic review! We're delighted to hear that Marcelle and Crystal could assist you with your flood insurance coverage. Your appreciation for our knowledgeable staff means a lot to us.

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