Lillian Homes

I recently purchased a home in the Woodstone Subdivision in Ferris, Texas. I noticed after closing that there was some items that the builder would need to come back and fix as part of warranty claim. The past builder representative John always seemed to have more on his plate then he was able to handle! Even to the fact not getting back in touch after multiple warranty claims filed. Not sure but feel pretty confident that this why he was let go from his position. Fast forward to the current Lillian builder representative Ryan. We have been very pleased with Ryan's prompt responses to all our warranty claims filed. He is very professional, personable and extremely easy to work! If he tells you he will have someone come repair, install or replace an item you can be very confident it is going to get completed. Ryan's client-focused personality shines through with each and every... Read more >

Nichelle, Jacob, and the team at Lillian were fantastic to work with. They were all very responsive and transparent throughout the process, and even after moving in. The combination of efficiency, quality of work, and attention to detail is hard to find with a home builder, and we found it with the team at Lillian! Read more >

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What an amazing and smooth process! We stumbled upon our new home and fell in love instantly. Sarah is an absolute saint and always answered our questions, all while making us feel comfortable during the entire transition. Could not be more greatful and blessed to have worked with Lillian Homes. Read more >

Overall all experience has been good
Dean Penney is a great credit to your product after the sale
He has been responsive with a great attitude
Glad to see you are getting tougher on HOA requirements
We expect greater crackdown on homeowners who don’t keep yards and flower beds in good shape
We have come to find out that there are a lot of first time homeowners who live in subdivision therefore need a sense of urgency on how front yards look
Also glad there will be a meeting later in month
Bottom line if you take a harder stance on hoa rules your homeowners will appreciate you more
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I like the home everything was great except for the minor details like the electrical covers are loose or don't sit flush with the wall Read more >

Lillian custom homes are absolutely beautiful & all of the sales representatives have been extremely helpful! Read more >

Love their homes! So beautiful and great customer service! Highly recommend Read more >

Absolutely love Lillian Custom Homes! I recommend checking them out and going to look at all of their beautiful homes in Godley! They’re very professional and are super easy to work with!! Read more >

Great home builder! I love the Hadley farms community in Godley!! The sales managers are great, and very knowledgeable! I recommend checking them out if you’re looking for a new custom home! Read more >

WOW! Where do I start? Gravity homes by Lillian is Outstanding! What makes this company outstanding is the sales Manager Kelly Burns!! This woman is the sweetest, kindest, most patient and honest person I’ve met in a while. From my first visit to the day I closed, Kelly held my hand, walked me through the building/buying process, and answered all of my questions with grace and patience! She made this process very smooth! I will always and forever be thankful and grateful that I met and worked with Kelly Burns and the Lillian Team!
Jon the construction manager/Superintendent: Another patient and kind person, Jon is. Jon answered every question, listened with intention, double checked for accuracy and communicated with Kelly and myself keeping us updated on where we were in the process of the build. He was patient and helped me with the walk throughs to make sure things were... Read more >

Purchasing a house is never an easy decision and my experience at Lillian was pleasant and enjoyable. During the construction, they were transparent and always kept me posted on the progress and responsive to all the requests. The quality of the construction is of high standards. I have not got any issues with the house in the past two years after closing. I would highly recommend Kelly who is knowledgeable, and trustworthy if you are looking for a reliable resource to land a new home. Read more >

Fantastic community and great builder. I worked with Kelly and she went above and beyond along the process in every milestone. She is the best sales manager we have worked with so far in our experience. Highly recommend Read more >

Lillian Custom Homes built our dream home. My experience was amazing from the first initial phone call with the online sales consultants,Sarah. She provided detailed information about the building process in community we were interested in building in and was able to set up our appointment with Kelly. Kelly was phenomenal through our building process and kept us updated with weekly pictures through the whole build process. After dealing with some difficulties with our initial lender we decided to Close with AMSW Lending and Town Square Title. They all teamed up and made it a smooth process. Read more >

I've been with Lillian Custom Homes for over two years, and it's been an incredible journey. The supportive team, positive work environment, and commitment to excellence make it a standout workplace. Proud to contribute to a company that values both its employees and the quality of its homes! Read more >

Awesome work environment, variety of home styles-first time buyer to fully customizable plans and options. Many of the office staff 5+ year tenure Read more >

We purchased our custom build home in February in Burleson. Sarah was AMAZING! She helped every step of the way and still will return any calls or texts to this day. She was very attentive and patient during the entire process. She was vey friendly. We couldn't be happier with Lillian home and would build again with them in the future. Read more >

Honestly working with Lillian has been smooth for my client and myself. The sales agent Walter Day Has been super helpful and the team they have there with the builder Chris made my experience very postive and I look to working with them in the future. Read more >

As a real estate investor and working with Walter I have nothing but positive things to say. My clients have bought several homes with Lillian and whenever there was an issue they took care of it immediately and kept me informed step-by-step of the building process. Their warranty department is also top notch. Read more >

We built our home with Lillian in 2021/2022 and had a lovely experience, specifically with our main contact, Melissa. She was so responsive and a wonderful cheerleader. We've been in the home for 7 months now and love it. No, it is not perfect (what home is?), but it is perfect for us and we haven't had any issues. The builder has been helpful long after closing. I'm grateful for our experience and would say that building a home requires patience on both sides, the builder and the home owner. Construction can be a messy experience, but it all comes together in the end. Read more >

Dixie was GREAT! One of the BEST customer service experiences I have ever had. It was a rough start with another arm of the company , but she stepped in and made everything right and got all of my problems with my home addressed. I felt pretty helpless as a first time buyer with the process, but due to her understanding and professionalism, everything worked out great. Read more >

Highly Recommend Lillian Custom Homes and Gravity Homes for first-time buyers or building your dream home! They will make your experience memorable. Read more >

Overall our home building process was pretty stress free. It has been a pleasure working with Dixie in the warranty department. We had a few things that needed to be tweaked after closing and Dixie was relentless in ensuring everything was resolved quickly. She is personable, honest, professional and goes the extra mile. She literally came to our home during a rain storm to resolve a window issue that could have eventually turned into a very expensive fix over time. There she was soaking wet, positive attitude & didn’t leave until it was fixed. I pray she receives the recognition she deserves, she is an amazing person & made settling into our new home less overwhelming. The homes are beautiful, my only complaint is about the lack of cleanup/landscaping at the entrance of the development.The overgrown grass & trash dumping takes away from how nice the area is. As a resident... Read more >

I won’t go into details but we had an issue with our home in which sone fixtures were not installed correctly. Our warranty was no longer valid. I reached out to Dixie and she made sure to send electricians to our home to fix their (the electrician’s mistake, not Lillian’s) mistakes. Lilian did not impose a cost to me. Very professionally, promo and courteous. The electrician who came out was also of the utmost professionalism and good quality of work. They were not the electricians responsible for the original bad installation. Read more >

Breanne in the warranty department is on top of her game. We had the A/C unit go out, and she stayed on top of the situation the whole time. I can't believe how much attention to detail she shows. She is truly an asset to Lillian homes . Wonderful customer service. Thanks Read more >

Dixie Keel has been a pleasure to work with. We are on a 1 year home warranty and have put in a few tickets since we moved in. She personally came to the house to discuss the next steps and take photos. Very responsive and thorough in her work. She was on top of everything. Even took the time to show us how to work the sprinkler system. Helped us avoid another $500+ water bill! Looking forward to working with her again in the future. Read more >

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