Lillian Homes

They handled all our warranty work on our home without any problems. It was completed on time and properly. Communication was excellent. Dixie handled our concerns. She was courteous, quick to respond and very professional. Lillian Custom Homes built our home, and we love it. Read more >

We really love our Gravity Home! It's the perfect size for us, well designed, and in a quiet neighborhood. Pilot Point is a very friendly town. There are "smart" features in our home not usually found in our price range. Our salesperson, Rachael P., did a wonderful job getting us closed quickly and keeping us informed about the status of our home. Alex (construction manager) has been excellent to work with and gets work done quickly and correctly.

After closing, we had some "normal" concerns - garage door alignment, mulch/fertilizer schedule, a broken globe light. These were all fixed within days of submitting a warranty ticket. A larger one, an underground pipe leak, was fixed within a week. Breanna and Dixie (warranty department) are extremely responsive to online service requests. We continue to have one issue, but they are keeping us up to... Read more >

We closed on our Lillian Home in November and have needed some home warranty items done. Dixie in the warranty department is outstanding. It’s stressful needing to have things fixed in a brand new home but Dixie made the process easy and worked diligently to make sure what we needed done was done as quickly as possible and was done correctly. Read more >

We had a tile issue that we needed repaired. We had to go through the warranty department at Lillian. We worked with Dixie Keel and she does an excellent job. She is proficient and has a great sense of urgency. Most of all she stays in communication throughout, no matter how short or long that process may take. I highly recommend working with her for any warranty needs. She is a great employee for Lillian. Read more >

I have been dealing with Duxue & Breanne form the warranty department and they are 2 Rockstars! I purchase several homes for an investment group from different builders and working with these ladies have been easy. Super responsive and they go above and beyond. Read more >

Replaced pantry door Read more >

Dixie with the warranty department was very responsive to having my sons heater repaired quickly. Very professional and service was great. Read more >

Breanne at the warranty department was very prompt about getting back to me once I filed the claim. The service was also done in a timely manner. She also followed up with me to make sure the job was up to my standards. Read more >

Lillian homes Warranty department worked very fast and efficient. My contact there Dixie was very polite and showed empathy to my concerns. She quickly got all of my issues corrected.
Dixie you are definitely an asset to your company! Read more >

I see a lot of negative reviews regarding Lillian Homes. I wanted to share that I've experienced great service as it pertained to warranty work. Throughout the warranty period anything needing addressed was done in a timely manner and the warranty specialist followed up to insure the work was done to my satisfaction. In fact, just prior to my warranty expiring, I had the home inspected and found 9 items needing attention or review. Rudy (Lillian Warranty Specialist) was "Johnny on the spot"! All of items were reviewed and corrected within a month. Read more >

We just closed on our home with Lillian two weeks ago. Initially we were paired with some individuals that left us with some very challenging situations. As a Real Estate Broker, I understand the problems, but we felt the problems were too much. I am a 20 year Army veteran, and we were desperately looking for stability. We were blessed with Carolyn Weber and Coleby, our builder. They were fantastic in ensuring we closed on time, and that all our needs were met. Even to this day they are reaching out to assist me. This home is amazingly built, also on the business side it is a huge asset as it has already appreciated in value. Thank you Lillian for finally giving us a real home!! Read more >

me and my husband have not bought a house yet, but will be back within two months to sign!. Casey at Hidden Vistas is amazing! she worked with me and my husband every step of the way and was very relatable. Never once did we feel she was pushing us to do something we were unsure about. She was professional and over all has an amazing heart! we can not wait to be apart of the lillian home family. Read more >

My husband and I had a great experience! Taylor was very sweet and professional! she answered all of our questions and our process for home buying was a breeze! We love our home and the community! We will recommend to others! Read more >

3SKS < Read more >

We really like our Lillian home. They were very helpful when we had to switch from another builder, and they were able to get us in to our new home even quicker than expected. We love all the custom details they put in their homes. Thanks for a smooth buying process. Read more >

Love these homes Read more >

We were selling our home and business and having to do a big estate sale at the same time as buying our new home. Our experience with Lillian Homes was a very positive one. Every time we had questions they were answered quickly and our closing went smoothly. We would definitely recommend Lillian Homes to anyone looking for a new home. Read more >