Fountain Hills ER & Medical Center

4.8

4,678 reviews

Lawrence Dempski

5/19/23

Very serious nose bleed, something I had never experienced in my 78 years. I drove myself to the center and they took me right in.
I felt very confident with the entire staff as they treated me.
Having the center located here in Fountain Hills was certainly a plus.
The nose was literally gushing out both nostrils and I needed IMMEDIATE Attention. End result, after and short time they had gotten the bleeding under control with a clotting procedure and I was free to go after about an hour.
Thank you, thank you.

Fountain Hills ER & Medical Center Replied: Lawrence, thank you for writing. Having an emergency room close to home for a moment like that is why we are in Fountain Hills, and we are glad you felt confident in the team. We are here 24 hours a day.

Matt Breitenbach

5/19/23

The nursing staff is awesome...my booties were stickin to floor when I tried to walk?!? Rooms are weirdly shape making them very small, especially for a big guy. Lol
Just leaving there yesterday, I wish I was still there... Thank you !

Fountain Hills ER & Medical Center Replied: Matt, thank you, and the nurses will love "awesome". Thank you too for the note about the floor and the size of the rooms; we will pass both on to the team.

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MATHIA BREITENBACH

5/19/23

Boy , the beds there are very uncomfortable, especially when ur in pain. But care was very good. 👍

Lillian Chilson

5/16/23

They are absolutely amazing and fast I was there for an hour and they got me very thing done and diagnosed

Fountain Hills ER & Medical Center Replied: Lillian, thank you. We are glad the team could take care of everything you needed in one visit.

Maria Vargas

5/15/23

Perfect place to go for emergency service, clean and the personnel is knowledgeable. They offer excellent service. Highly recommend it!

Fountain Hills ER & Medical Center Replied: Maria, thank you. Clean and knowledgeable is what an emergency room should be, and we are grateful for the recommendation. We are here 24 hours a day.

Joan Lang

5/13/23

Terrific staff and doctors. They don't keep you waiting for long periods of time. They are just great!!
I had occasion to visit FHMCAZ again and their professionalism and friendlyness was unsurpassed.
I highly recommend going there instead of to a huge hospital er.

Fountain Hills ER & Medical Center Replied: Joan, thank you for the recommendation. We are glad the team was just as friendly the second time.

Patricia Spencer

5/13/23

Went to Fountain Hills Medical Center & ER today. Very pleased with my experience there today from the front desk to the male nurse and the doctor very professional and thorough. So glad to have this hospital here in town. I definitely recommend them!!

Fountain Hills ER & Medical Center Replied: Patricia, thank you. From the front desk to the nurse and the doctor, everyone will be glad to read this, and we are glad to be here in town for you.

Carol Jorgensen

5/11/23

High praise for this Medical Center ER. Everyone was so professional and cheerful and made me feel so comfortable being there that I was going to get great care. And I certainly did. Dr. Mead came to see me early on and listened attentively to my physical complaints. The nurses were fantastic and kind. So blessed to have this facility so close to home.

Fountain Hills ER & Medical Center Replied: Carol, thank you. Dr. Mead and the nurses will be delighted by this, and listening carefully is where good care starts. We are here 24 hours a day.

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RICHARD KAWK

5/09/23

They were excellent in every way

Trish Szekely

5/06/23

Staff was efficient, patient, and very knowledgeable.

Fountain Hills ER & Medical Center Replied: Trish, thank you. Patient and knowledgeable is a combination we work hard at.

Lynn Cindy

5/05/23

Brought my sister in today for acute stomach flu that didn’t go away in over a week the facility was great. Absolutely no waiting and we were in and out within three hours. She felt better immediately afterwards thanks again.

Fountain Hills ER & Medical Center Replied: Lynn, thank you for bringing your sister to us, and for taking the time to write. We hope she is doing well.

Julie Pruett

5/05/23

Great place to go when you are sick and need help!

Fountain Hills ER & Medical Center Replied: Julie, thank you. That is exactly what we are here for, 24 hours a day.

Bob Andrews

5/03/23

Quick trip for aggressive nose-bleed. Resolved in a few minutes.

Attentive, Efficient, Friendly.

Impressive!

Fountain Hills ER & Medical Center Replied: Bob, thank you. Attentive, efficient and friendly is the full set, and the team will be pleased to read it.

Pamela Hunt-Waugh

4/28/23

Rebecca Collman

4/27/23

How fortunate to have a state-of-the-art facility in our community! Immediate action, including a CT Scan, was provided making my injury far less traumatic. The staff, Krysta, Chris (RN) and Dr. Mead were kind, caring, professional and extremely competent. I left knowing my needs were met and all instructions were clear. This local experience far exceeded experiences I have had in other emergency rooms - FAR EXCEEDED. Again, I am thankful we have this facility in Fountain Hills.

Fountain Hills ER & Medical Center Replied: Rebecca, thank you. Krysta, Chris and Dr. Mead will all be glad to read this, and clear instructions at the end of a visit matter as much as the care itself. We are proud to be here in Fountain Hills.

Ginny Fiedler

4/25/23

Everything was great - especially the friendly, professional staff and the ease of tests administered,

Fountain Hills ER & Medical Center Replied: Ginny, thank you. We work to make every step of a visit as easy as it can be, and we are glad it felt that way.

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WILLIAM FIEDLER

4/25/23

It was a very nice clinic with great people.

Robert Kern

4/23/23

Tookcare of ear problem

Fountain Hills ER & Medical Center Replied: Robert, thank you. We are glad we could help.

katie m

4/23/23

Shauna Thomas

4/22/23

Dr Ezeume was thorough and compassionate. At a time when many stand alone ERs have transitioned to PA care at night, I was grateful my daughter could see a Dr. The facility was clean, staff was professional, and there was almost no wait at all. Really a facility that stands out as exceptional.

Fountain Hills ER & Medical Center Replied: Shauna, thank you. A physician is on site at every hour, and we are glad your daughter was looked after with such care. We are here 24 hours a day.

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LINDA JAHN

4/21/23

Great experience

Mike Jones

4/21/23

21 April 2023 went into emergency room. I was in so much pain I couldn’t sleep or focus for 9 days. Staff all very helpful, fast, also very nice. They listen to my problem and allergies. 50 minutes later I was feeling so much better. Thank you guys so much!

Fountain Hills ER & Medical Center Replied: Mike, thank you. Listening properly, allergies included, is where good care starts, and we are glad you are feeling better.

Natalie Austin

4/18/23

Honestly, my doctor in the ER was wonderful. Didn’t make me feel bad if I needed to come back after dealing with severe nausea, dehydration and heartburn during pregnancy. Tried everything under the sun to help me feel better. Highly recommend.

Fountain Hills ER & Medical Center Replied: Natalie, thank you. Nobody should ever feel bad about coming back when they need to, and your doctor will be glad to hear this. We are here 24 hours a day.

Al Morrison

4/15/23

Great doctors and staff. They really care.

Fountain Hills ER & Medical Center Replied: Al, thank you. They really do, and they will be glad you noticed.

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RICHARD BOND

4/14/23

The could’ve not have been happier! Very impressed!

Susan Wilson

4/14/23

Spent night at new medical facility due to stomach flu. Staff was fantastic and very thorough. Great care!

Fountain Hills ER & Medical Center Replied: Susan, thank you. Our night team will be glad to hear they looked after you well.

Cynthia Beaton

4/13/23

The Doctor, nurse, medical assist, radiologist, receptionist where all awesome and treated my friend with compassion and took very good care of her. Facility was clean. Thank you all

Fountain Hills ER & Medical Center Replied: Cynthia, thank you for bringing your friend to us, and for thanking every member of the team, from the front desk to radiology. They will all hear it.

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CYNTHIA LARSON

4/11/23

Clean, efficient, professional, friendly and competent.

Kathleen Sullivan

4/08/23

My experience at Fountain Hills Emergency Center was very positive. From the time I arrived until the time I left, I was taken care of with professionalism, care and empathy. I highly recommend this facility.

Fountain Hills ER & Medical Center Replied: Kathleen, thank you. Professionalism, care and empathy from start to finish is the goal, and we are glad it was your experience.

sandy sagalkin

4/08/23

Got in right away. Excellent checkup

Fountain Hills ER & Medical Center Replied: Sandy, thank you for the four stars and the kind words.

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