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BEVERLY JOHNSON

6/25/23

This kind of throughness is such a rare it’s . Everyone was A grade in kindness & caring!

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JOHN LESCALLETT

6/25/23

They treated me like I was the only patient in the hospital friendly professional staff

Nick Cantwell

6/24/23

Fell in my bathroom and needed stitches/staples for laceration on the back of my head..midnight on a Friday night. The exceptional folks working the night shift had me scanned, diagnosed, mended, and out in about 90 minutes! Incredible! What a great asset to our community.

Fountain Hills ER & Medical Center Replied: Nick, thank you. The night shift will be delighted to read this; nights are when a local emergency room matters most, and we are glad you are feeling better.

Lauren Schroth

6/20/23

The best experience at an emergency room. MD on staff paid careful attention to me. You’d never know I split my leg open.

Fountain Hills ER & Medical Center Replied: Lauren, thank you. Careful attention is what every patient should get from our doctors, and we are glad it showed.

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CARROLL BRONNER

6/18/23

They were great. The doctor was fast and efficient and very caring. All of the staff did a wonderful job. So fortunate to have this facility in Fountain Hills.

Jeff Burch

6/12/23

Competent people in a clean friendly environment.

Fountain Hills ER & Medical Center Replied: Thank you, Jeff. Competent, clean and friendly is a short review we are proud to have.

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CAROL MULLIGAN

6/12/23

Hi Very Good fast service

KRISTINE FREEMAN

6/11/23

Everyone that addressed my problem was so professional, pleasant & kind. I was diagnosed and informed of the details they were going to perform. I had total confidence in their knowledge & diagnosis. I gave 5 stars because my experience couldn't have been any better!!

Fountain Hills ER & Medical Center Replied: Kristine, thank you. Explaining each step before we take it is how we want every visit to go, and we are glad it gave you confidence in the team.

Laurie OBrien

6/10/23

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RACHEL EVANS

6/10/23

It was clean , quiet, everybody (nurses, doctor, X-ray tech) was ver pleasant, professional and helpful.

Fernanda Barboza

6/08/23

Great Service!

Fountain Hills ER & Medical Center Replied: Thank you, Fernanda. We are glad you had a good experience with us.

Candy Tarasiewicz

6/05/23

We were treated almost immediately...very little wait time between tests and treatment .All good

Fountain Hills ER & Medical Center Replied: Candy, thank you. All good is exactly what we like to hear.

kimia kash

6/03/23

Fromm the moment i walked into the ER, I felt peace. The ladies at the desk were so incredibly personable, kind, empathetic…the list goes on. This continues with the nurse and the physician. I will never go anywhere again. Thank you so much for everything you do ❤️

Fountain Hills ER & Medical Center Replied: Kimia, thank you. The front desk sets the tone for every visit, and ours will be thrilled to read this, as will the nurse and physician. We are here 24 hours a day.

Ace Carter

6/01/23

As a 24 years retired decorated United States Army Veteran I must admit that from the time I walked into the FHMCAZ I was given the best greeting and care..

Fountain Hills ER & Medical Center Replied: Ace, thank you for your years of service, and for these kind words. A warm greeting and good care is what every patient should have from us.

dustin winchester

5/30/23

Very helpful and polite

Fountain Hills ER & Medical Center Replied: Dustin, thank you. Helpful and polite is how we want everyone to find us.

Travis Boykin

5/30/23

Great experience everyone there was so helpful and knowledgeable during my emergency just a great staff and doctor!!

Fountain Hills ER & Medical Center Replied: Travis, thank you. We will pass this to the staff and the doctor who looked after you. We are here 24 hours a day.

David Robinson

5/29/23

Ron Shay

5/29/23

Quick to admit and provide patient care.

Fountain Hills ER & Medical Center Replied: Ron, thank you for the kind words about our patient care.

CARL “BUD” KRAMER

5/29/23

Everyone is so helpful and nice. The service is top notch and it's one stop help!

Fountain Hills ER & Medical Center Replied: Bud, thank you. Having the help you need under one roof is a big part of why we are here, and the team will enjoy "top notch".

Jay Brown

5/29/23

I had to use the emergency room on a Friday afternoon for a minor issue. It was the first time I’d been there. The staff were all extremely friendly. I was in and out in less then 30 minutes!

Fountain Hills ER & Medical Center Replied: Jay, thank you. We are glad your first visit went well, and the friendliness you noticed is something the whole team takes pride in.

Cheryl Marshall

5/28/23

Excellent care on all levels and I thank them.

Fountain Hills ER & Medical Center Replied: Cheryl, thank you. Excellent on all levels is high praise, and the team has earned it.

Deanna Baker

5/27/23

Jeremy Council

5/26/23

Fantastic facility with very helpful and kind staff. I cannot recommend them enough.

Fountain Hills ER & Medical Center Replied: Jeremy, thank you for the recommendation. Helpful and kind is the standard, and we are glad the team met it.

Michael Rodriguez

5/25/23

Great staff, friendly, thorough

Fountain Hills ER & Medical Center Replied: Michael, thank you. Friendly and thorough together is what we aim for on every visit.

Michael Anselmo

5/25/23

Staff and Dr. Schleifer we’re the best and at 75 I’ve been to many places.

Fountain Hills ER & Medical Center Replied: Michael, coming from someone who has seen many places, that means a great deal. Thank you; we will make sure Dr. Schleifer and the staff read it.

Sandy Pomerantz Reed

5/24/23

Great care. Most appreciated

Fountain Hills ER & Medical Center Replied: Sandy, thank you. It was our privilege to look after you.

Ann !

5/23/23

Great experience and very kind to my little girl!

Fountain Hills ER & Medical Center Replied: Ann, thank you. Being gentle with our youngest patients matters to all of us, and we are glad your little girl was treated kindly.

Sharron Grzybowski

5/22/23

I've had the opportunity to visit both the Primary Care and ER side of the house. Staff is friendly.
Primary Care side - Paula's name is still on the door but I haven't been assigned her when I've visited for my last 2 colds. Lisa was fine, but not as genuine as my visits with Paula. Paula listened and asked appropriate follow up questions (which is helpful because sometimes you forget all the things you want to say, or don't think that something that's bothering you is actually a symptom). Lisa was friendly but during my two visits with her she seemed rushed. Visit one may have been based off of my attitude when she walked in the door, but with my latest visit I still got the same vibe.
ER side - They aren't as busy as most ERs that you've been to, so you get seen fairly quickly. The staff is all professional. You feel cared for and 'seen'.

I've seen the...

Fountain Hills ER & Medical Center Replied: Sharron, thank you for such a careful review of both sides of the building. Being listened to should feel the same at the clinic as in the emergency room, and we will share your notes on the clinic visits with the team there. If you would like to talk them through, please call the clinic at (602)...

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ACILLIA HOLMSTROM

5/22/23

It is just a good experience for a ER and ver will managed. Wait time is excellent. Staff very good.

Rachel Abel

5/21/23

Attentive, kind, professional

Fountain Hills ER & Medical Center Replied: Rachel, thank you. Those three words are the ones we most want to hear.