Orion Burcham

2/22/23

Excellent service - Marcellis from Disinfect-It was knowledgeable, professional, and generous with his time.

My wife and I just bought a new house, only to find a mold-like substance covering the walls of the attic. Our first home inspector (not a remediation expert) was sure it was mold, and charged us over $100 for a single tape test. The results of that test were vague, and he concluded by advising that we should “not use the attic.” - an unrealistic and unprofessional suggestion.

Following this bad experience, we reached out to Disinfect-It Emergency Restoration for a proper mold inspection. And they delivered!

Marcellis (the owner) brought his superior knowledge to bare. He arrived on time, and did a thorough, efficient examination. Not only did he run some initial air tests in the attic (leaving us with more information in one day than we...

First & Last Restoration Replied: Hi Orion, Thank you so much for your kind words - we're glad you had such a positive experience working with us! Professionalism is something we pride ourselves on, so we're thrilled to hear that it came through in our service. Thanks again, and best wishes, Disinfect-It Emergency Restoration
First & Last Restoration Replied: Hi Orion, Thank you so much for your kind words - we're glad you had such a positive experience working with us! Professionalism is something we pride ourselves on, so we're thrilled to hear that it came through in our service. Thanks again, and best wishes, Disinfect-It Emergency Restoration

Orion Burcham gave First & Last Restoration a 5 star Review


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Tamara Howard

10/25/22

Marcellis and his Disinfect-It team restored my basement after my hot water heater burst. From the first contact until the job was done, they were professional, on-time, knowledgeable, fast, and provided excellent customer service! The water damage from the water heater was much more extensive than I realized. They identified all of the affected areas (carpet, structure, and items), only removed the drywall, studs, and trim that were damaged, and ensured that everything was thoroughly dry before starting the rebuild. They completed the job much faster than I expected. The drywall and trim replacements were done so expertly, that I cannot tell where the old and new begin and end. I was so relieved and pleased. They bought the exact paint (color and brand) originally used on the affected walls for a perfect match. Marcellis also worked with my insurance company to ensure that...

First & Last Restoration Replied: Hello Tamara, Thank you for choosing our water damage restoration services! We are glad to have helped you in your time of need. We appreciate your feedback and are happy to hear that you are satisfied with our work. We hope that you will continue to use our services in the future and recommend...
First & Last Restoration Replied: Hello Tamara, Thank you for choosing our water damage restoration services! We are glad to have helped you in your time of need. We appreciate your feedback and are happy to hear that you are satisfied with our work. We hope that you will continue to use our services in the future and recommend...

Tamara Howard gave First & Last Restoration a 5 star Review


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