Tim Henly

7/17/25

I cannot say enough good things about First & Last Restoration! From the moment I called, their team was responsive, professional, and genuinely cared about getting our home back to normal after a major water leak. Within hours, they were onsite with equipment and a clear plan to mitigate the damage.

What really sets them apart is their communication and transparency , we always knew what was happening and why. They worked directly with our insurance company and made the entire process smooth and stress-free. The technicians were respectful of our home, always on time, and left the work area cleaner than when they arrived.

The name says it all, First & Last Restoration . If you want a company that’s honest, accountable, and truly invested in their clients. Highly, highly recommend!

First & Last Restoration Replied: We’re thrilled to hear our team could respond quickly and help you through such a stressful situation. Communication, transparency, and accountability are values we take seriously, so it’s great to know they came through in your experience. We’ll be sure to share your kind words with the entire...
First & Last Restoration Replied: We’re thrilled to hear our team could respond quickly and help you through such a stressful situation. Communication, transparency, and accountability are values we take seriously, so it’s great to know they came through in your experience. We’ll be sure to share your kind words with the entire...

Tim Henly gave First & Last Restoration a 5 star Review


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Dominique C Solomon

2/10/25

We couldn’t say enough about how grateful our family is for First & Last Restoration! We discovered water leaking into our wall and wood floor at the worst time, during my maternity leave! Not only was the team punctual & competent, but they were truly top tier when it came to intentionality & the safety of our family with two littles. They used zipped closures to make sure everyone in the house was safe while opening floors & walls, they dried the water under the flooring & remediated all mold in record time. They even took care of mold we were unaware of. Best of all they had experience with working with insurance companies & handled the process directly so we didn’t have to be the “middle man”. Thank you Marcellis and your entire First & Last team for taking good care of us!

First & Last Restoration Replied: Thank you so much for your thoughtful review and kind words! It was truly our pleasure to assist your family during such an important and sensitive time. We know how stressful situations like this can be—especially with little ones in the house—so ensuring your family's safety and comfort was our...
First & Last Restoration Replied: Thank you so much for your thoughtful review and kind words! It was truly our pleasure to assist your family during such an important and sensitive time. We know how stressful situations like this can be—especially with little ones in the house—so ensuring your family's safety and comfort was our...

Dominique C Solomon gave First & Last Restoration a 5 star Review


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Dietra Owens

12/23/24

If I could give 6 stars I would. I had 3 levels of water damage in my home. I contacted Marcellis the owner of First & Last Restoration and he and his team came within hours. They did a thorough walk-thru of what needed to be done. They explained every detail, answered all my questions, and eased my concerns. The team was lead by Quincy, who was knowledgeable, professional, and efficient. They dried out my walls and ceilings & did mold remediation. They took pictures of before and after and tried to minimize the dust as much as possible. I noticed that a small hole was in the wood of my island; that was done accidentally. I mentioned this to Marcellis, and there was “no debate”. He found the best in the business and they repaired it like new. I’m extremely satisfied with their work and will use them again. I will also recommend them to my friend & family. If you need...

First & Last Restoration Replied: Hi Dietra, thank you for this 5 star review, it means the world. It was a pleasure working with you and we appreciate you trusting us with this project! I hope you are putting that peleton to good use now that you have your home back together!
First & Last Restoration Replied: Hi Dietra, thank you for this 5 star review, it means the world. It was a pleasure working with you and we appreciate you trusting us with this project! I hope you are putting that peleton to good use now that you have your home back together!

Dietra Owens gave First & Last Restoration a 5 star Review


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