Called for a issue my fan was making some weired the guy came in pit some screws and told me he will charge me service call. Then said the company has merged with some new company and he will have to charge me for 30min on more labor which was technically just 10 min. So I told him I need to speak to the supervisor. He tells me the man had to come from Lenoir city to fix it so we cant have someone come and just charge service fee which is 95$ plus he wanted to charge me for another half an hr so charged me $137.50 for just 10 min of work. The guy who came to fix it was really good and professional thou. Did diagnosis and fixed the problem in no time. But I am a small grocery store can't afford to pay 137.5 for just $10 min of work. ☹️☹️☹️
Rocky Top HVAC, LLC Replied:
This call came in as, "My walk in cooler is not working". Refrigeration is a top priority in our commercial dept. We had a technician pull off a maintenance job to address a down cooler. We normally charge a diagnostic fee and a one hour minimum. Upon arrival the technician found the...
Rocky Top HVAC, LLC Replied:
This call came in as, "My walk in cooler is not working". Refrigeration is a top priority in our commercial dept. We had a technician pull off a maintenance job to address a down cooler. We normally charge a diagnostic fee and a one hour minimum. Upon arrival the technician found the...
Azim Panjwani gave Rocky Top HVAC, LLC a
1 star Review
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