I had a terrible experience with this company. We were referred by a friend, and Ted, the salesperson, came to our house to talk about replacing 14 windows. He showed us a double hung window, with about a 2 and a half inch frame, and quoted us a price of just over ten thousand dollars. After getting quotes from other companies, Next Gen was the cheapest, and this all seemed fine, so we went ahead and purchased. Then the windows showed up. The frames were 4 and a half inches wide!! We lost a TON of glass space and a TON of light getting these windows. The size of the bathroom window, for example, was cut by more than a third--it's teeny! Moreover, the installers, while really nice guys, did not wash my windows, leaving sawdust, fingerprints, and other stuff all over the glass, and left quite a bit of metal and glass pieces all over my yard. I was nauseatingly unhappy and...
Nex-Gen Windows & Doors Replied:
Hi Christina & Lori, we are deeply concerned that your experience and the final results did not meet your expectations. We do appreciate the feedback and feel it is extremely valuable to better serve our future customers. It is our goal to provide quality products that are installed to the...
Nex-Gen Windows & Doors Replied:
Hi Christina & Lori, we are deeply concerned that your experience and the final results did not meet your expectations. We do appreciate the feedback and feel it is extremely valuable to better serve our future customers. It is our goal to provide quality products that are installed to the...
crimson red gave Nex-Gen Windows & Doors a
1 star Review
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