I got a ding in my prop on a 15 hp engine. Having used Nettles back in the 70's I was happy to find they were still in business.
I worked with Kevin at the counter and showed him the ding.
He said the ding was so small it really didn't need to be repaired,
but he took it to the back for a couple of minutes and had the ding repaired... no charge!
I thought wow, still a customer service honest business. I had already decided to buy a backup prop to have if ever needed, so after a very pleasant conversation with Kevin,
I asked him what it would cost for a new prop. His price was the same as a reworked prop online.
I thought to myself I just received the same customer service
that I had back in the 70,s!
And that is why Nettles is still in business and will continue to be,
hopefully, for years to come.
Don
Nettle Props Replied:
Thank you, Donald, for your glowing review! We're delighted to hear that Kevin's dedication to honest service and customer care made your visit memorable—your support means the world to us!
JT Nettle
Nettle Props Replied:
Thank you, Donald, for your glowing review! We're delighted to hear that Kevin's dedication to honest service and customer care made your visit memorable—your support means the world to us!
JT Nettle
Donald Morton gave Nettle Props a
5 star Review
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