The UPS Store Julington Creek

Today I walked in 7 minutes after the store opened with 73 packages that needed to go to 73 different addresses and had to be keyed in individually. It was imperative they shipped out today. I met Jamie who seemed unphased by my anxiety and undaunted by my request (not the case at the last shipping company I tried the day prior). She solved a few issues by thinking outside of the box and by knowing her stuff - the mark of a solid staff member. Despite all of that I know how busy and unpredictable retail can be and there were already two customers in line before I even finished explaining what I needed. I was concerned the day would get busy with other things and some of my packages wouldn't make the deadline. Jamie assured me and I walked out hoping it would work out. She called me two hours later to let me know they were all processed and to email my receipt. I'm so thankful for... Read more >

Just to start; this is by far the best experience I've ever had shipping any of my products with any UPS store or any competitor.

I operate a small business by myself and recently had to ship multiple freight shipments of very large packages. Prior to calling the UPS store on SR-13, I looked at other freight companies such as FEDEX and DHL, but they charge such an absurd amount of money ($600-$800) that makes it impossible to ship anything at a profitable margin. Once I first contacted them, the owner (Mr. John), to see if he could possibly help get me a better rate to get my shipments out. He was kind enough to offer me a 10% courtesy credit along with slashing competitors pricing in half! This has over time helped me save hundreds of dollars that I can put back into my business and help create the margins I need to continue to operate. As of the time I'm writing the... Read more >

Austin was very helpful, very polite and very efficient. Thank you for the prompt notary service, stamps, envelopes. It is definitely a one-stop shop which makes my busy day so much nicer. Read more >

I was welcomed by a very professional lady named Char. She was extremely knowledgeable about all products and services of UPS. I will drive out of my way to go back to this store. Also, this store was extremely clean and I will certainly go back to this store for any needs. Read more >

Always super helpful staff and quick, reliable shipping. Painless! My last package got there a day early, so basically a 24h shipping to FLL. Will definitely continue to UPS over the usual long lines at USPS. Read more >

I had a package get lost, and we all know it can happen. Heather worked with me on every aspect and UPS is making it all right. Heather was fantastic to work with and kept me in the loop at all times.
I shop a lot from this store and will continue to do so. Thanks Heather Read more >

On Feb. 7, my husband and I went to SR 13 UPS location for notary service. Char helped us. She notarized about 75 pages for us. At the time she did not have a stamp for the UPS address. She wrote in the address by hand. Also, she had to get 2 witnesses signatures as well. Char was extremely courteous & very professional. Also, I want to thank all the team there, because over the years, They have been very friendly & efficient when I needed help with UPS services or just dropping off returns. Thank you again Char and the team of State Rd 13! Read more >

Good customer service. Great environment and prices. Char was so helpful and friendly. Will go again!!! Read more >

Gave me a free print label when I didn't bring my wallet in! Have never lost a package. Highly recommend Read more >

This store is super helpful! John in particular is always pleasant, easy to work with and I like that they know who I am (has my shipping info in the computer)! I am usually very busy and love when I find great services. Read more >

I gave you 5 stars in hopes that you would call the police/authorities on the person using box #357, they are criminals. They send out scam letters and make robo calls pretending to be the IRS and Bank collections departments in order to scam people out of their hard earned dollars, and they use this address. One only needs to run a Google search of the phone number to see all the scams this person has. Read more >

The best UPS location. They consistently deliver 5 star customer service. I moved out of the area but still come this way when I need to stop at a UPS. Read more >

Heatherdid a wonderful job! So nice and so couteous! Made what could have been a complicated job easy! Read more >

Really appreciate this UPS store - and so near. Today I arrived just prior to opening time and John stopped me walking back to my car and invited me on in to carry out business! Now that's accommodating service! Read more >

Char noticed me arriving to do an Amazon return before time for them to open. I turned to leave, when she tapped on he door and told me to wait. Soon they wee opening to let me in. On top of that, she had to help me navigate my phone to get the email I needed to do complete the return. I'll be sure to return again.....and suggest you find out for yourself what an asset they are to our community!! Read more >

I send care packages to my college sons - and they always arrive on time! Everyone at Store #3927 is very courteous, helpful and gets the job done right! Thanks!!! Read more >

Excellent customer service! This UPS Store is a cut above. I will gladly drive pass other UPS stores in order to bring my business here. Very well run establishment! Read more >

I’ve been using this UPS store for the last two years, and I won’t go anywhere else. John and his team have always been extremely pleasant, knowledgeable, and go above and beyond to provide excellent customer service. Highly recommend! Read more >

I visit this UPS store often for my business. We are always running out of packing envelopes, but I know that Char behind the front desk will be there to help with whatever I need that day! Highly recommend this location. Read more >

James was awesome! Read more >

James did a great job! He took the time to help me find the most affordable box to ship my items in. Great service! Read more >

I don't normally need to go to the UPS store, however, had so many questions that I popped into this one. Char was so super helpful, answered all of my questions and pointed me in the right direction for the packages that I needed shipped. Highly recommend! Read more >

Char is awesome Read more >

Went on a few days ago, James was super sweet and helpful!! Read more >

James went above and beyond, he made everything so simple and easy for me. Read more >

James was really helpful and friendly! Read more >

James was great help with an Amazon return Read more >

Stopped in the other day to return an amazon package and it couldn’t have been easier thanks to James. He showed great experience and unparalleled care for the customer. I couldn’t have been happier with my experience here thanks to him. Read more >

I went to this store a couple days ago and I had no idea what to do! James helped me so much. He explained everything perfectly and was the most polite one there. Will defiantly be back. Read more >

Your employee James was wonderful today helping me send packages to coworkers. I will be using this store more often I think. Read more >