Sherlock Homes AC/Heating & Air LLC

138 Reviews

Average: 4.9 out of 5 Stars

5247 Gawain Drive
San Antonio, TX 78218
United States
210-633-4775

gave Sherlock Homes AC/Heating & Air LLC 5 stars

5/01/20

During my lunch break, I saw Bryan’s TV interview on KSAT, I was intrigued and gave him a call as I was toying with the idea of possibly replacing my AC unit. I knew from my home inspection that my unit was not up to par with its tonnage and specs but had already accepted its mediocrity. He advertised a free estimate and seemed like he specialized in solving “peculiar” HVAC issues. He arrived and spent a decent amount of time analyzing my unit. Initially, I was thinking to my self if this was still a free estimate. Upon completion of the estimate he confirmed my system had an anomaly in its engineering that was either a faulty manufacturer defect or something possibly done to my unit before we moved in. Either way, he was able to adjust some settings working his magic to help the unit perform better and make our home more comfortable. In the end it was still an estimate and he was willing to undo his “magic” and not charge us. So I accepted his work and so far my AC has been working like its never been since we moved in a few years ago. He is truly a diligent guy who truly gives you a choice by telling you the truth and details about your situation. Although the HVAC truth may sometimes hurt and not be what we want to hear as a customer, it is truly rare to find one that will give it to you straight without any trickery! Sherlock Homes is your best option in town when you are stuck without heat or AC!

-- Christian C

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