Rocky Top HVAC, LLC

Our technician is the most knowledgeable one we've had. We now have full faith in Rocky Top.

Professional and reliable service

I have been a customer or Rocky Top Air for 3 years and have been very satisfied with the company. From their office personnel to the technician that have visited my home. Very prompt and knowledgeable.

Michael performed our fall maintenance this past Monday. He was
on time, thorough and professional. I am satisfied with the work he performed.

Their technicians are timely and very thorough. The front office staff is always professional and helpful.

Their technicians are timely and very thorough. The front office staff is always professional and helpful.

Scott was very professional and answered my questions.

Representatives have always been courteous, competent, and on time

Every representative of the company has been courteous, competent, and on time

The service is always consistent.

Rocky Top provided me with a brief introduction the the technician C. M prior to his arrival. C.M. also notified me via text and phone of his impending arrival. He was both knowledgeable and personal, as well as professional. He arrived promptly, went to work to assess the system and provided needed maintenance. As both a sales representative and technician, he did not attempt to sell me an upgrade, but provided a brief yet through assessment of my unit. Which was refreshing and accurate description of potential service needs in the future.
It was by far a perfect service call, Thank you Rocky Top and C.M.

The techs are knowledgeable and courteous and they do a great job!

The techs are knowledgeable and courteous and they do a great job!

Dale arrived on time. I have an old house and he was super knowledgeable about my system. I have used RTA several times and feel I got a very good value for the money. Thanks guys

Techs are good no fly by night bs here.

They do it right ! Techs are all professional and courteous and lady on the phone is the best!

I have been a customer of Rocky Top Air for 8 years. I utilize their Annual Maintenance Service for my HVAC system, whole house Dehumidifier system and Plumbing service. Their Office Staff personnel and Service Technicians have always been very polite and courteous. Very knowledgeable and well versed in their field. I am well pleased with their service and definitely continue to use Rocky Top Air.

Patricia Mullins
Knoxville, TN

The tech checked and cleaned the indoor and outdoor pieces and reported no concerns. I’m able to trust that review because they have reported issues in the past and showed me the part that was in question.

Rocky Top has serviced our heat and air for around 10 years. They solved a major problem that the original installer could not. They always get back with me reguarding service and concerns. The technicians are always pleasant and answer any questions I have. I feel like the years of experience that Rocky Top has brings good service to my unit. I always feel like if I have a problem, they can solve it. Thank you for your dependable service that I can trust.

The staff and technicians are great people and always willing to help with any problem.

-- James C

The staff and technicians are great people and always willing to help with any problem.

Rocky Top Air installed my package unit several years ago and has been maintaining it ever since. It was easy to schedule the tune-up, and communications via text messages kept me informed of when Tim was estimated to arrive. I especially appreciate that they sent a photo and short bio to introduce the technician; that’s personable as well as a major safety measure! Their technician, Tim Eleinko, was prompt, friendly, and professional. I continue to recommend Rocky Top Air to anyone needing HVAC repairs, maintenance, or replacement.

The techs that have come to work on our unit have always gone above and beyond with their customer service. I highly recommend Rocky Top Air

The techs that have come to work on our unit have always gone above and beyond with their customer service. I highly recommend Rocky Top Air

Technician was on time, courteous, thorough and very efficient. Good job of explaining everything as well.

Rocky Top Air was able to provide same day service call and repair. They sent me a message letting me know who was coming to my home and his experience. They were very professional.

I received a text and a phone call when the tech got close. They were prompt, professional and checked everything. Top notch service and professionalism...

I received a text and a phone call when the tech got close. They were prompt, professional and checked everything. Top notch service and professionalism...