Rocky Top HVAC, LLC

Rocky Top Air has done a great job of installing, maintaining and repair of my heating & air equipment. They always respond promptly to calls for service, provide friendly, professional technicians and are always willing to answer questions I have about things I need to do to operate my equipment efficiently and reliably. I recommend Rocky Top Air to anybody! Read more >

Very professional and arrived within the time frame they said. Read more >

I absolutely recommend Rocky Top Air. I have been using them since 2009 and they are the most courteous, efficient and prompt air conditioning service you will find in East Tennessee. Read more >

Great company to do business with, salesperson Michele is one of the most knowledgeable HVAC system specialist that I have every had the pleasure to meet and do business with. Technicians did a great job installing my new system, would highly recommend this company. Read more >

I use Rock Top for my home as well as all of my rental homes. They respond quickly and their technicians are always courteous and professional to my tenants. Read more >

I love Rocky Top Air. I had been having my heating and air conditioning unit serviced by another company for many years. But I began feeling like the level of service wasn't what it should have been. What facilitated the change was that this company had done some repair work on my A/C unit. A few days later the unit stopped working. They came back and made some more repairs. A few days later it stopped working again and they came out and made some more repairs. But this time they said that I probably needed a new unit which would cost me about $7000. I immediately called Rocky Top Air, honestly just because of the name. And they sent Fred out. Fred is amazing. From the start I felt more comfortable because he was explaining to me what he was doing and why. Turns out that I didn't need a new unit, but it was something simple. It cost me literally a fraction of what the... Read more >

Knowledgeable staff, quality service, courteous service technicians, very happy with the install and the price. When considering this purchase, we took several weeks to research our options and met with four different HVAC companies. In the end we went with Rocky Top Air based on our initial meeting and subsequent communication with their staff. We were convinced that they knew what they were doing and could handle the job at a price that worked within our budget. They went out of their way to explain everything and present various options. We are very pleased. Read more >

We are, once again, very pleased with Rocky Top Air. Fred Schiller was most helpful in many ways. He explained things thoroughly and even repeated information when I didn't understand all of the terminology. His vast knowledge of this field is enhanced by the amazing amount of experience he has. Our house is now comfortable again thanks to the quick diagnosis and repair. Thank you, Rocky Top Air - thank you, Fred! Read more >

Larry Savard was my technician. He arrived on time. Polite, knowledgeable, courteous. Performed check-up service on the two units that are in my home. I have used Rocky Top for service for several years and highly recommend them to others. Read more >

On Aug.26,2015 we had our last service call of 3 systems (air & heat) for 2015 contract.
Mr. Fred Schiller performed the system(s) check with the outmost professional knowledge. I respect him for his down to earth explanations with the customer.
We signed a new contract for 2015/2016 (Rocky Top Air) with the understanding that he will be available to perform the system(s) inspections.
We had some previous experience with Mr. Drew Saffles, also an other excellent service representative of Rock Top Air. Read more >

We called to report a leak in the furnace room, and Fred came to the house about an hour after our call. He quickly fixed the problem (a hose was not connected), and took the time to ensure we knew how to set and use the new thermostat. He explained our options to maximize efficiency and comfort with the new system, and we gained useful information. All in all, we love Rocky Top's service, and this service call was another excellent experience. Read more >

Fred came out on a Friday evening and took care of our upstairs unit, which is where our son sleeps. He also gave up some helpful tips about managing our units, particularly in running our fan to save on our electric bill. Read more >

We have been in service contract with Rocky Top for around 3 years. All the techs have been very professional and efficient. Until today, Fred exceeded all of that with his knowledge of running our units more efficiently. If we need anything, I will be requesting Fred! Read more >

Had a few runs in with the company on fixing our ac unit. First guy kinda rigged a temporary fix till he could get back out. He had a wire running out of the ac outside then through a window and to the thermostat inside, kept falling off the way and my roommates would trip over it. Next guy didn't even call, just showed up and left when the door was locked, when I was about 5 minute away at my work ready to let him in. Then Fred, called when he was on the way, seemed very knowledgeable and figure out the problem in about 5 minutes. Im sure the other technicians are good too but super impressed with Fred. I'd request him if you are contacting Rocky Top Air. Read more >

We relocated to the Tellico Village Community of TN last July; haven't had any issues but decided to get our first air conditioning and heating systems service check-up. Since the previous owners had used Rocky Top Air were decided to give them a call. We were very pleased with Drew Saffles, Rocky Top Air's technician, he was very thorough servicing each of our four system units and his explanation of recommended systems maintenance requirements that I could perform; such as filter change recommendations and periodic bleach additions the blower drain systems. Read more >

Larry did a great job and was very professional. Would highly recommend Read more >

Rocky Top has done a number of jobs for us and all have been top notch. The people who come for the service calls are professional, friendly, and competent. Drew preformed our quarterly service today and did an excellent job! Read more >

I just got my full service done and I am very pleased with this company. Larry who was servicing my unit was on time, friendly and knowledgable. I would recommend this company to everyone. He listened to my questions and answered every single one of them. Thank you very much :)

Previously I called up another company (not worth it typing their name) they never showed up and never called that they are not coming. I guess they don't need money

Again, thank you very much. Read more >

Very pleased with Rocky Top's yearly residential maintenance service. Very detailed system looks by courteous, knowledgeable professionals. Today's checkup was performed by Drew Saffles - who well represented Rocky Top's commitment to excellence. As a result, intend to go to a multi-year contract when my current one year (try-them-out) contract expires. This company is a good one. Read more >

Rocky Top Air is a wonderful company to do business with.I highly reccomend them for all your heating and air needs. Read more >

Rocky Top Air is my first choice with my heating and air needs. Whenever I have had a problem, they have helped me on the same day and a very reasonable price. I recommend Rocky Top to all my friends, family and customers. Lloyd at Rocky Top gives wonderful customer service. If you need something related to heating and cooling, call Rocky Top! Read more >

Great service once again. I call for service, the tech comes and fixes the problem, and then I've got a cool house again. These folks are friendly, fast and clean (I love the booties they put on before coming through the house). Best of all, you get all that service for a reasonable price. Read more >

Another job well done by Larry at Rocky Top Air. I have the cleanest air condition inside and out in South Knoxville. As always Rocky Top service is ready to take care of your units maintenance as needed. They have taken care of me for years and I have had trouble free problems with my units. For great service whatever your needs may be, I recommend Rock Top Air for your heating and air conditioning service. They are just a phone call away.
Steve & Pam Read more >

Jeff Lewis did a great job getting our air unit back up and running!!! Thanks Jeff and so glad to have cool air now on this really warm day. Great Job!!
Dawn Fewell and family Read more >

I had a tune up for my heating/air units today from Larry. He was extremely helpful and knowledgable. He listened to my questions and answered every single one of them. I feel like he went above and beyond, and he didn't rush through everything like he had somewhere else to be. I really appreciated him and his help. Read more >

Used Rocky Top Air for several years now. Very happy with service. Dan, and other technicians, always provide a great service. Read more >

I own Mr. Handyman in Knoxville and have customer call about Heating and Air problems. We always give them Rokys Tops info knowing they will be taken care of.
They also take care of our personal home doing a maintenance service 2 times a year. Read more >