Rocky Top HVAC, LLC

Very professional and fast response time Read more >

The technician was very helpful. He took the time to answer my questions and was very thorough.g Read more >

The technician was very courteous. He went over everything with us. Did a great job and i highly recommend Rocky Top Air. Read more >

Our A/C system went on the fritz. No matter how long the unit ran, it could not bring the temperature down to the level we had set. Days were very hot, and nights were steamy. Unfortunately, my wife and I had covid so the company could not come for repairs as quickly as they wanted. Once we were out of quarantine, a visit was scheduled, and the technician showed up right on time. He listened! I told him that I had been a troubleman for a power company. Though I didn't know much about A/C work, I did know what the problem might be. We had experienced a similar problem with another company, so I thought he might want to start addressing that issue. Instead of ignoring my suggestion, he made it the first thing he looked at. And wouldn't you know it, that was the issue. He addressed it. He fixed it. The unit runs great; days are comfortable; and nights are restful. We are extremely glad... Read more >

The customer service I received from Dawn this morning was definitely appreciated. She went above and beyond to help me!! So thankful for the service at Rocky Top!! Read more >

Had plumbing work done. Very happy with the technician and quality of work Read more >

Their staff was courteous when calling to schedule my regular maintenance. Seth was friendly and efficient at his tasks checking my ductless system and whole house system. I have been nothing but impressed with their service. Read more >

Maintenance we have twice Per year would not think of anyone else doing that. Read more >

I had a preventative maintenance completed on my unit Feb 24,2022. The tech was on time ( actually early which I was pleased with). Seemed very knowledgeable and friendly and explained everything that he was doing and answered any questions that I had in an easy to understand manner. Would highly recommend Rocky Top Air. Read more >

We had the team out to install a ductless mini-split and it went so well. We hired them because Michelle was very knowledgable and explained everything to us. We were so pleased, we hired them to do some some plumbing work. They sent Raymond who was amazing! He answered all our questions and was very prompt and communicated well. Dawn in customer service is also great. Highly recommend! Read more >

We called Rocky Top because of a loud banging noise our heating unit was making when it turned on in this cold weather we've been having lately. Our phone representative was courteous and responsive, and sent a tech out right away. The tech, Zack, was there when promised, examined our system, and within 10 minutes had solved the problem. He was courteous, fast, professional and cheerful. We've used Rocky Top for years now for maintenance and repairs on a number of HVAC units and they have always been stellar performers. I would heartily recommend them. These days, when you find a company that's this good, you stick with them...it's like gold. Thank you, Rocky Top! Read more >

Got up early to go to work heater had quit working. Called answering service said office was closed but would have on duty maintenance person contact me. He was very courteous and repaired the loose wire. Would recommend company to friends. Read more >

This is the best business by far that I've ever dealt with. Would recommend to anyone.... Thanks so much Read more >

Performed annual service on HVAC and whole house generator! Reasonably priced and professional service performed in a timely manner. Looking forward to a long-term service relationship! Read more >