Rocky Top HVAC, LLC

The sales lady was punctual and knowledgeable. Everything in the process occurred just as she said it would. The gentlemen who installed the duct work and package unit were pleasant and courteous and did a good job. I would recommend Rocky Top Air to anyone who is building or needs to replace their heat and air units. Read more >

Charlie McCarty is a great technician and office people are friendly and helpful.. Read more >

Charlie McCarty was thorough and successfully resolved the problem I was having with my furnace. Read more >

I couldn't ask for a better company to work for. The staff truly set me up for success in multiple ways. I look forward to Growing with this company and being a part of this amazing team. I think it's the best thing since ice cream. Read more >

After a few years of issues with my steam humidifier I believe it is finally working correctly. Thanks to Fred who identified the problem and Scott & Tony who performed the service. Great work! Read more >

Short, simple and to the point Read more >

Rocky Top has always been very professional, they call to notify that they are on their way. Chris is very professional and always provides a written report on the outcome of his visit and is very open to any questions regarding service provided. Rocky Top has always been within the time scheduled, professional and takes care to clean up if needed following service. Read more >

Rocky Top has always been very professional, they call to notify that they are on their way. Chris is very professional and always provides a written report on the outcome of his visit and is very open to any questions regarding service provided Rocky Top has always been within the time scheduled, professional and takes care to clean up if needed following service. Read more >

Charlie was fantastic, thorough and very professional. He explained all of my options and genuinely cared for my situation and my family being taken care of. Will refer you to anyone. Read more >

I love Rocky Top Air, they maintain my air conditioner twice a year and the technicians are always efficient and knowledgeable. Read more >

Very efficient and knowledgeable.. Explain everything..Tech Excellent. Read more >

Rocky Top always sends qualified technicians to address issues with my HVAC system. Read more >

Rocky Top Air showed up when they said they would, and the didn't leave until the job was finished to my satisfaction. They treated my home with respect and treated me with professionalism. We purchased the Aeroseal plus duct cleaning, and during that process they repaired a major issue that was contributing to the bad air in the house. The doctors of ducts didn't fix that or point it out when they were here a few years ago.

Also, during the in-home estimate their hvac technician pointed out a design issue with my system that is contributing to bad performance. Didn't get that from the doctor either.

Thanks to Rocky Top Air for sealing and cleaning our ducts. It has made a huge difference in the air we are breathing. I am very happy with the service and I recommend these pros to anyone. Read more >

They were punctual, professional, and very knowledgeable. I felt like they were serious about a job well done, and they treated my home with respect. They found two separate issues with my system that were contributing to bad performance - on top of providing the service I called them for.

They were always kind and friendly, and I will be calling them again the next time I need help. Read more >

Good always Read more >

I appreciate having the same person--the same experienced person, who is familiar with our system--do our semiannual maintenance. Sometimes, we have had a "rookie", who didn't seem to know what he was doing. Read more >

I appreciate having the same person--the same experienced person, who is familiar with our system--do our semiannual maintenance. Sometimes, we have had a "rookie", who didn't seem to know what he was doing. Read more >

Repair 3 door refrigerator cooler. Read more >

I always have great service with Rocky Top Air!! Read more >

Great, quick, and professional service! I’m very happy! Read more >

Always on time and courteous Read more >

Everyone is so nice Read more >

Rocky Top technition was very knowable of the equipment and was able to secure the necessary parts to repair the unit on the same day. Read more >

Very good experience. Text when on the way. Professional and knowledgeable. Read more >

I apologize for not getting directly back with you Read more >

Very friendly and professional office staff and technicians. Quality service and people. The service techs are always polite and professional. They listen to any concerns and do what they can to take care of any issues. I like that my service plan also includes plumbing inspections. I had a few minor issues when one of my systems was installed several years ago (manufacturing issue) but they took care of me and did everything they could to make it right. Read more >

Great friendly service techs that are always willing to listen to the customer's needs and offer knowledgeable assistance. Read more >