Rocky Top HVAC, LLC

Fast service! They came out quickly and Paul was very knowledgeable. Great company.

Steven made scheduling an appointment seamless. He provided excellent customer service and was a pleasure to work with!

Steven was very helpful and professional on the phone. He answered questions and got us taken care of quickly.

Gerald Allison is the best! Great singer, it’s great to network with him! He is awesome

Some folks call him Gerald. I prefer Geraldo because it feels a little more legendary. Whatever you call him, just do not call him a bad singer. That man can sing!

Gerald at Rocky Top HVAC helped my house recover from a full-blown heat stroke in Karns. He got everything cooling again, saved us from melting into the furniture, and did it all like it was just another day of being the hero.

Fast, professional, and honestly rude how quickly he made my house comfortable again.

Give Rocky Top HVAC a call.

Gerald is an outstanding person & representative for this company!

Zach was Very professional. Very pleasant. I felt well informed on what was done and what needs to be done.

Tim took great care of us, was professional and did a great job.

Rocky Top HVAC, LLC communicated well, and showed up on time. The tech did good work and was thourogh in his explanation of the issues and the proposed fixes.

I am very pleased with the thorough tune up that my HVAC unit was given from the technician with Rocky Top HVAC. Glen was very friendly and took time to explain the whole process to me. Thank you!!

Rocky Top HVAC Tech Logan really came through for us at our Bojangles in Halls. Their technician Logan showed up ready to work and didn’t waste any time getting our HVAC system back in proper working condition.

He was extremely thorough and made sure everything was running efficiently before wrapping up. It’s clear he knows commercial HVAC systems inside and out. Having someone reliable who can handle heating and cooling issues quickly is a big deal for our business.

For anyone needing commercial HVAC repair, HVAC maintenance, or emergency heating and air service in Halls, I definitely recommend Rocky Top HVAC Techs. Solid work, dependable service, and a technician you can count on.

We had an excellent experience with Rocky Top HVAC Techs, especially their service technician Glenn. He came out to our Bojangles in Jacksboro and quickly diagnosed and fixed an issue with our walk-in cooler that had been causing us problems.

Glenn was professional, knowledgeable, and efficient. He took the time to thoroughly troubleshoot the refrigeration system and clearly explained what was going on before making the repair. His expertise in commercial HVAC and refrigeration really showed.

If you’re looking for reliable commercial HVAC service, walk-in cooler repair, or emergency refrigeration repair in the Jacksboro area, I highly recommend Rocky Top HVAC Techs. Great service, fast response time, and quality work you can trust.

Rocky Top is so straightforward to work with through repairs, quotes, and replacement. Every time you call you are probably going to talk to Shannon who is super sweet and then MJ and Joe did our HVAC replacement and were super great and efficient!

Zach was Awesome courteous and very professional.. .He did an awesome job. We could tell the difference right away. This Man knows his stuff

Zack was awesome. He answered all questions I had, let me know what he was doing or going to do and why. Put the carbonmoxide detectors up.

Great place awesome people Tim and Paul are great they help me to understand my unit and how to use

Our PTAC unit in the sunroom needed to be replaced. We ordered one through Amazon. When the install was more complicated than I wanted to handle, Brandon came out and took a look at what was needed. An estimate was sent the same day via email. Jimmy and Kenny, 2 very nice and polite gentleman were out the following Tuesday to do the install. They explained everything and proceeded to do the installation, complete with a new on the wall thermostat. They were very thorough in explaining some of the newer technology and the use of my cell phone as an additional set of controls. All in all, I had a great experience and would recommend their services highly!

Had a new heat and air system installed last year by Rocky Top. Great service and had bi annual system check today service tech Paul was great answering questions and checking unit

Zach, was our technician. This gentleman was extremely helpful and gave us an explanation about every step of our repair process of our unit. He was greatly appreciated.

Zach was incredible, he arrived promptly and helped us understand what was needed and the best way to address the problem. We will always use Rocky Top and appreciate there services!

Tim came out and was quick and helpful to figure out the issue. He was able to take care of the repair for us!

Service was prompt and professional. Tim was very personable and took the time to explain everything when he was done. We’ve been using Rocky Top for years and definitely recommend.

I have been a member with them for years and they are always great to work with. Friendly staff and technicians. Tim always does my service and is very thorough. Would definitely recommend

Paul and Tony came out to my property and did exceptional work on my AC system. They were extremely knowledgeable and ethical. They went above and beyond to properly diagnose my system to come up with a solution. Highly recommend this company for any hvac/air conditioner needs!!

Great job by Glenn catching an issue that we had told that needed a whole new unit when it really didnt. Professional service!

Pleasant and knowledgeable

Will came for checkup on AC. He is a very nice, very informative gentleman. Did not seemed hurried. Appreciated pleasant disposition. Everything was covered under our preventable pricing plan

Great experience, solid company to work with. Tim & Carson were professional, polite, and got the job done all while explaining the process and options.

Glenn and Logan are great! They clearly explain everything. Instead of using complicated technical terms, they break down any issues in a way that is easy to understand and take the time to answer any questions. They are patient, professional, and genuinely care about making sure I feel confident about any repair.
Their attention to detail and willingness to go the extra mile makes a big difference in choosing a HVAC/refrigeration repair company.