Residential Express Heating & Air

William showed up on time and kept in contact on his ETA. He was professional and knowledgeable about the water heater system and verified my water heater is in fact working as it should but the venting of the heat inside of the system is not escaping properly. This requires duct ventilation updating to fix the issues we are having. They unfortunately do not do this type of repair and I have to seek out another company to fix this which was a bummer, BUT all in all I do recommend this company to anyone as they were fast to respond via Yelp and show up and was professional and helpful.

Brice and TJ were terrific. The service was easy to schedule, the company communicated with me every step of the way and the work performed was excellent. Brice and TJ explained what they were going to do and then did what they promised. It was refreshing to have such a great experience.

Very thoughtful dryer vent cleaning

Second time using RES, and Will did an incredible job. He was super professional, on time, great quality, value and responsiveness. Highly recommend.... First time using RES was great. Maged was an awesome tech, very knowledgable and very personable. Look forward to working with RES at Will or Maged again...

Very please with the service - prompt notification, on time and great service.

Professional, responsive and easy to work with. Explained in detail the problem that they found and the cost to repair (minimal).

They were courteous, quick to reply, and really good with the pets in the house! 10/10

Extremely professional, knowledgeable, and capable. Will (William) got the job done! Super friendly and it showed he was willing to put the customer’s needs and concerns first. I will definitely be using them again.

I contacted them when my gas furnace stopped working - they fit me into their schedule and came out the next day - diagnosed the problem ordered the parts and came back to complete the repair - also fixed an electric problem that came up unrelated to the furnace problem - friendly knowledgeable techs with great customer service and fair prices - they also installed my daughters HVAC

Maged helped us diagnose and fix a broken HVAC system during the cold snap. He patiently explained the issues to us and even called after the repair to make sure the system was functioning properly.

William was enourmously helpful because he found things that others missed since he was so thorough. And he explained everything to me every step of the way. Went beyond my expectations.

Great company. Will certainly use them again when it is time to maintain my HVAC systems.

Almost literally the night before Christmas--lost heat in the one of our main units--the one where we sleep. Extreme cold weather landed same week here in the National Capital Region. Early Christmas Eve (Saturday, 24th December) sent a message through RES' website contact page and to their emergency e-mail. Customer service was up and responsive by 0640 in the morning! Super friendly, responsive and gave many options for service window of availability. Service technician super proactive for communicating arrival and during the entire service call. Learned important maintenance tips never knew before! Grateful for companies like this who employ and retain good humans. Thanks!

12/25/22 update: we called Residential at five in the morning with an emergency as our heat would not turn on. The office was closed, but they still had someone to text us and schedule an appointment for 8 AM- which was incredible, considering it was a Sunday and Christmas! David was absolutely fantastic and found the problem immediately and was able to fix it within minutes. I cannot recommend this company more highly. Maged is always wonderful. Punctual, honest, hardworking and extremely professional. We will
continue to use this company especially because of him!

Our HVAC stopped working on the morning of December 24th. RES came out in a few hours and saved our Xmas! Price was reasonable too

Maged did a wonderful job as always!

Emailed at 9:30 am and recieved a call back within 10 mins. The tech was here before 11am and diagnosed the problem quickly and was able to get the parts needed to fix my heater by 2:30 pm. Prices were reasonable and techs were professional and informative.

Very responsive team, with the best prices I could find. The technician was courteous, prompt, and cleaned up after the work was done.

Great service

Brice and TJ very professional and informative. Absolutely recommend.