Outback Deck, Inc.

My husband and I just met with Nick from Outback Decks. We want to replace our old wooden deck with composite. We were so happy with all the composite types and colors that are available. Nick was awesome and didn’t try to do the typical high-pressure sales pitch. We can’t wait to get started!!!

Thank You Mark Bannon from Outback Decks, Inc...... We are excited about our Deck Project.... What a truly professional experience..... EVERY question we had and some we hadn't even thought of were answered and we feel so comfortable with going with this company!.... Customer Service is "Alive and Well" and it is Great to see..... Bravo OUTBACK!.... Keep up the good work!

An amazing job done by Outback Deck Company of Atlanta. I am so pleased with the final product. Outback deck Company did a FABULOUS job constructing my new deck. I was out of town when the project began, but Michael the project manager made sure that he communicated with me daily and sent pictures of the progress untilI returned. All of the workers were very courteous and professional and took care of my property. The clean up was well done. This deck is constructed for the long haul and I’m excited to be able to entertain family and friends on this beautiful well constructed deck which is now 22 ft x 12.ft. From the salesman James, to the project manager Michael, to Gus and the gentleman who built this deck, (sorry that I don’t have your names) I am pleased and thankful!! So glad that I chose this company after consulting with 3 other companies!! Their customer care is amazing!!

Very professional

William was thorough and professional, a pleasure to work with.

We recently hired Outback to completely rebuild our back deck and couldn't be happier with the process and the result.

The sales rep, William, who met with us spent hours going over different build options, talking us through Outback’s processes and product options, and comparing their quote to other companies’ quotes for a similar-sized deck. He made us feel very comfortable and confident in Outback’s services and was incredibly thorough explaining everything we needed to know. William discussed our priorities when selecting a contractor and beginning a project so Outback could best serve us and our needs.

Our project manager, Mike, was super informative during the project. He set up an initial video call to explain the building process to us and answered every question we asked. At times we wish we would’ve known when the crew was planning to show up and...

After searching various different companies to contract for our new deck we found Outback and haven’t looked back. From the moment we began, William, our deck consultant, demonstrated his expertise and attention to detail. He took the time to understand my vision, needs, and budget, and offered insightful suggestions that I hadn't even considered.

William meticulously assessed the space and provided a comprehensive overview of the design possibilities. He explained the pros and cons of different materials, layouts, and finishes, ensuring I was well-informed to make the best decisions for my project. His ability to anticipate potential challenges and offer practical solutions was impressive.

Throughout the consultation, William was patient, attentive, and genuinely invested in the success of my deck project. His clear communication and willingness to answer...

We met with William Massie, Senior Solutions Specialist, to discuss our deck replacement project, what an educational experience! William explained every detail of deck building from the types of decking material, supports, flashing, and all the way to the bolts. He gave us cost saving tips and ideas, suggestions to enhance our design. We are very pleased to work with OutbackDecks.

Professional and friendly encounter.

Michael Tolbert is an absolute professional! He is very knowledgeable of the products and the services that they provide and I’m confident that the project will be done correctly!

Had a post-installation issue with our new railing. Ralph and Jackson came to our house and used their skills to masterfully resolve our issue. Timely and professional.

Ralph and Jackson stuck with a stubborn repair and got it done.

Just had Nick out to give us an estimate. Very informative meeting. They make sure you understand the process and even told us that once the project starts, you'll hear from them weekly through the process. They'll even handle getting your permits and HOA approval.

We found your company on line and called. Very impressed with the customer service, professionalism and quick response. Mark came to our house. He did a thorough inspection of our deck. His explanations were clear and he did a great job helping us understand the process. Mark is a great representative for your company! I highly recommend Outback Decks.

Ralph from Outback Deck came to my home to solve a roof leaking issue in my Aluminum Pergola. He is Courteous, Professional and completed the repairs to my completé satisfaction.

I had an amazing experience with Outback Deck! It started with some emails and then a couple of site visits from William, the solution specialist. He thoroughly went through all the options with me, and explained in detail all of the benefits of working with a reputable company like Outback Deck. We eventually came to an agreement on my new TimberTech composite deck project at a fair and reasonable price. A couple weeks later, field supervisor Darell and his team were ready to start working on the project. It started with a pre-construction meeting where he went through the construction plan in detail and answered any question that I had. A couple days later the materials were delivered and the crew went to work. The team worked very well together, and their experience and dedication to their work was very obvious and appreciated. Within two weeks the project was complete and...

It was a pleasure to deal with Outback Deck employees on my deck rebuild from Salesperson Mark to Administrator Carlos to Project Manager Frank. The construction crew led by Gus was outstanding in that they worked with the customer always in mind. They went the extra mile to smooth rough wood edges so there wouldn't be splinters.

I can't say enough how wonderful my new composite deck looks and how incredible every single person I dealt with made certain that I was completely satisfied and all requests were honored. It's really too bad I only have one deck because I would love to work with them again!!

Mike was knowledgeable and honest and gave us a reasonable estimate on our deck repair. The work was done within a week and very professional. First class in every way. We highly recommend this company!! Outstanding service and communication!

Our deck experience with Outback Deck, Inc. was entirely positive at every step of the process, and we are so pleased with the final product. Communication with Michael was frequent and clear, the material delivery was smooth, the workmen were knowledgeable and professional, and the cleanup was complete. We would highly recommend them.

Incredibly efficient and the QUALITY is everything!! Everyone was kind, professional, and prompt. No complaints at all; from the sales pitch to the final walk through. The whole family is thrilled with the result!!

Outback Decks blew me away with their professionalism and customer-centric approach. William was incredibly knowledgeable and took the time to truly understand my wants and needs. He listened and offered expert guidance, helping me envision the possibilities.

As we moved into the design phase, it became clear that the project wouldn't fit within my budget. Instead of applying pressure (other contractors did) to close, they (John & William) openly discussed the situation and we ultimately decided to walk away amicably. This transparent and honest approach impressed me – it demonstrated their genuine commitment to customer satisfaction and building trust versus getting to building ASAP / leading to problems later on.

While I wasn't able to move forward with the project this time, I was incredibly impressed by Outback's thorough process and dedication to...

Outback Deck did a great job with our handrail for our backyard steps. Mike and Ralph were super helpful.

I am very pleased with my new deck. From the initial interview to decide the finishes I wanted to completion of the project everything was handled very professionally and exactly as stated. Gustavo and his crew did a beautiful job, very exacting to details. Mike Griffin was the field supervisor and great to work with, made everything transition so smoothly and always available for any questions I had. I could not be happier,
and I am looking forward to enjoying time on my beautiful new deck!

The service was exceptional. The crew worked diligently to get the job completed although the weather was cold and wet because of the continuous rain.

I would like to highly recommend Outback Deck, Inc. I purchased a Struxure pergola. The company representative came to my home and spent time listening to what I wanted. While I initially thought I wanted a shed roof, after hearing my vision, the rep recommended the Struxure option. After putting in the order, the company provided me with weekly updates on status and timing. Once the installation started, they updated me every day on what would happen and how long it would take. At the end of each day, I received an update. When the project was finished, I absolutely love, love the pergola. I have received so many compliments. I definitely recommend this company and would definitely use them again.

Our new deck is awesome! Outback deck was great! From the sales staff to the construction crew, everyone was easy to work with. They all answered our questions, addressed our concerns and took care with our house. Can't wait for warmer weather to enjoy our big beautiful deck!