Outback Deck, Inc.

Nathan Allison was very pleasant to deal with. We spent a lot of time asking questions, which he happily answered. He actually took the time, while with us to call an associate for an answer to one of our questions. My wife and I spent extra time talking about the extent of the project to go with right now, as he patiently waited and gave us privacy. We ultimately went forward with the project we preferred, based on his patience and taking the time we needed to make a decision.

Glad came out to do a quote for my deck. He was very professional, on time, explained everything for my understanding, answered all my questions and very courteous.

The project was overall well done and managed with in a timely manner with professional integrity. We were very pleased with the project manager's handling of the daily routine and communication of the sub contractor's involvements as they evolved. The deck crew who did the construction of the project was extremely competent and courteous. We would have no problem recommending Outback Deck for anyone looking to work with a great company.

Consultation with Nathan was extremely informative and helpful. The fact that everything we could want in a porch will be included with permitting and plans allows for an extra layer of security that isn’t offered with most contractors.

If you are looking for a designed outdoor space or deck project, save yourself some time and go straight to Outback. They have highly educated consultants with extensive knowledge over every part and peice of your project. The consultation is free, when you do a project they have experts that sketch, creat 3D renderings, assist with permitting, planning and HOA needs and help arrange financing. I highly recommend using them!

(Translated by Google) Highly recommended, with specialized people. The consultation is free

(Original)
Muy recomendable, con gente especializada. La consulta es gratuita

Outback Decks replaced my second story wood deck with a new composite deck. The underside supports had to be replaced too. My experience with the Outback team from start to finish was very professional, and everyone involved with the project was patient and helpful in answering my questions and concerns. Overall I am impressed with the results. The carpenters who built the new deck were very attentive to details.

Awesome company and very good communication throughout the whole process. I Recommend Outback with the highest rating.

Nate Allison was our Outback deck representative and he did a wonderful job! Thorough. Great communication

Outback Deck has been a pleasure to work with. They listened to what we wanted and were easy to work with. Highly recommend them :)

I love this company. Amazing job, product, and communication. I highly recommend them!!!! No brainer.

Many thanks Nathan Allison for coming out today to help us with our deck problem. You were professional, knowledgeable, and fun. You answered our questions and gave us a high sense of confidence that this was the way to go. We look forward to working with you and the team and can’t wait for our new deck.

Thanks Outback Deck! Our new deck looks amazing and we are a very satisfied customer.

In the end, I got the deck I wanted—so five stars for that. Outback could improve on communication and how they train their staff. The project manager felt unnecessary since I was essentially managing my own project.

Throughout the process, I dealt with both a sales manager and a project manager. They listened and delivered solutions to my satisfaction. Unfortunately, I can’t say the same for the rest of the team.
The car salesman tactic definitely doesn’t work—they rush to close the sale without focusing on the project details. Anyway, I’m glad this is over so we can all move on.

When I began looking for a deck builder I was very skeptical about finding the right company from start to finish. As an Army veteran of 20 years I look for the details that matter. Given the complexities of new builder codes, materials, CAD modeling, etc., Outback Deck met each demand in the most professional way you can expect. From the initial intake meeting with James (Sales Rep), to David (Project Manager) communicating daily milestones from the start to finish (literally he hand placed the lighted caps). The build team was outstanding and it shows in the finished product. If you prefer working with all around Professionals I would highly recommend Outback Deck for your next Deck Building project!

We had Nathan Allison come out to give us a quote to replace our old and unsafe deck. He was extremely thorough and was able to show us a sketch that day of what we could expect. We also saw samples of all the materials which was very helpful in being able to feel all the differences and compare the costs. He was so patient with us and gave us all the time we needed to discuss until we made our decision. We are very excited to be getting a safe deck for our family to enjoy for many years to come!

Had a great experience with Nathan Allison at Outback Decks. They came out, took a look at my deck, and really took the time to walk me through what it needs and what a replacement process would look like. I appreciate their transparency, they didn’t just try to sell me on the most expensive option but actually explained all my choices, what’s necessary, and what’s just nice to have. Super knowledgeable, straightforward, and easy to talk to. If you’re looking for a deck company that actually gives you the full picture instead of just a sales pitch, I’d definitely recommend them.

It has been a pleasure to work with Outback Deck. They are an incredible team of professionals. I was very impressed by how organized they are and how much they care about delivering the highest service to their customers!

My rebuilt deck from Outback Deck is complete and it is awesome. 100% tear-down of the old one. I went with composite gray slats, black aluminum rails and an underdeck water system (white). The quality of materials and workmanship is outstanding. During construction, I kept going outside on top and underneath just to look at how nicely everything was being built. At the end, Outback also put down extra pine straw underneath & caulked additional areas around the deck. That's going the extra mile to have everything look sharp - it was not expected but really appreciated.

The county inspector didn't find anything to adjust and none of the work had any redo's. Michael and Clay stayed in touch with me throughout. Orlando and his crew were incredibly good & careful with the tear-down and build. It was a great experience and I certainly can highly recommend this...

Our initial consult with Nathan Allison was extremely thorough, informative, and smooth. He spent a lot of time trying to understand our expectations and offered options that we could choose from, based on our budget. Our overall experience was great and we recommend Outback Deck and Nathan Allison to everyone.

Ralph came out and removed plank for termite treatment and to protect our deck warranty yesterday. He returned this morning promptly to replace it. We couldn't be happier.

Vlad Gergi (sales) was very helpful during our consultation and addressed all our needs in detail. Very knowledgeable and friendly.

Working with Outback Deck was wonderful from start to finish. The salesman, James, came out and took the time to measure & sketch out a what it would look like, but also went over all the options and the pros and cons of each. Not once did we feel any pressure to go with a material that we couldn't afford. We met our project manager and he gave us an approximate timeline and said the deck would be complete by 2/13. We were concerned that the day after our materials were delivered it snowed! Dave reassured us that this wouldn't affect the timeline and the crew would be here in the next day or two. The crew arrived two days later at the crack of dawn! Before we knew it, they had the old deck dismantled and had the base of the new deck built. They showed up every day, M-F, like clockwork. Dave came around every day to check the progress and to update us on the timeline. The...

Outback Deck did a great job on our new deck.
The crew that built the deck was amazing! Very efficient and worked as a team! They even worked through some of our coldest days. I would definitely recommend Outback!

I'd really like to express my appreciation for William Massie (business card attached), Outback's sales person/solutions specialist. He first provided a very professional presentation on Outback's capabilities. After looking over our deck, he gave us good, solid advice on what we could accomplish within our budget.
We're now looking forward to working with Outback to extend our current deck.

Just an update now that the work is complete: we expanded our deck by about twenty feet.
David Kolar and his work crew from Outback Deck were very professional and very experienced. They were able to put the majority of the deck in one day. The work they did was impeccable. Everything was done to code and seems rock solid. They always kept us informed of their progress. Furthermore, they always discussed issues and options with either my wife or myself.

Our experience with Outback Deck was great! Communication was excellent,and work was done very professionally. We are enjoying our new deck and looking forward to bascially no maintenance in the future! If you are in the market for an new deck or other remodel projects, give OutBack Deck a call.

Vlad came out and did a wonderful job explaining our options so we could start the new deck build.

Week before thanksgiving, Promised to have deck ready for cooking turkey by thanksgiving. Basically deck ready in five work days. Great crew

The overall experience was extremely positive with the sales representative, William Massie, being very knowledgeable, professional, and extremely helpful. I look forward to my new deck and front porch being installed!

The team that built my deck was amazing. They had the old one torn out and the new one up in a couple of days. It's beautiful. David, the project manager checked in every day and kept us informed each step of the build. I couldn't have hoped for a better experience.