501 Hickory Ridge Trail Woodstock, GA 30188 US


 
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John Michael

10/21/25

The finished deck is beautiful and solid. I swear if a tornado hits the house the only thing remaining would be the deck. Their workers are incredibly hard working and excel at their job. The four rating was due to project management. Our first project manager just did not communicate well, for example we never received a copy of the final layout despite being told he would send it and asking for it. That omission resulted in rework that would have been caught if we had seen the plan. He had too many projects going and was out of town at a conference to be as attentive he should have been. Unfortunately, things like this happen. Thankfully, the second project manager was excellent. He communicated well, double checked with us on decisions and ensured we were aware if workers were not scheduled a day, which happened for a valid reason. We were very pleased with the final...

Outback Deck, Inc. Replied: John, thank you for your feedback and for highlighting the strengths of our team. We're glad to hear you are pleased with the final result and appreciate your understanding regarding the initial project management issues. Your recommendation means a lot to us.
Outback Deck, Inc. Replied: John, thank you for your feedback and for highlighting the strengths of our team. We're glad to hear you are pleased with the final result and appreciate your understanding regarding the initial project management issues. Your recommendation means a lot to us.

John Michael gave Outback Deck, Inc. a 4 star Review


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Justin Owings

8/14/25

Wanted to share a review of Outback Deck after nearly two-and-a-half months of engagement with them regarding our complicated deck rebuild project.

The TL;DR is we are engaged with Outback to rip out a twenty-year-old, aging two story deck that's 48x12ft and two stories tall, with the upper floor maybe 30ft+ off the ground and the lower floor 16ft below the upper.

From the start, our sales rep Scott B. was thorough, knowledgeable, and in-the-weeds engaged with helping us think through our project. Because of the size and scope, we had many, many revisions + brainstorms about how to tackle our project, and Scott hung with us every step of the way. This meant fielding questions, stopping by to work with us in person when needed, dropping off sample materials, and helping us think through the project end to end.

All of this was critical to our...

Outback Deck, Inc. Replied: Thank you, Justin, for sharing your detailed experience with Scott and Outback Deck. We're thrilled to hear that Scott's dedication and expertise have given you confidence in our approach to your complex project. We look forward to delivering a successful outcome and appreciate your trust in us....
Outback Deck, Inc. Replied: Thank you, Justin, for sharing your detailed experience with Scott and Outback Deck. We're thrilled to hear that Scott's dedication and expertise have given you confidence in our approach to your complex project. We look forward to delivering a successful outcome and appreciate your trust in us....

Justin Owings gave Outback Deck, Inc. a 5 star Review


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501 Hickory Ridge Trail  Woodstock,  GA   30188

 
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View Website
 
Contact Us

This business profile is powered by SoTellUs. SoTellUs gets your Five Star customer reviews on sites like Google, Facebook, BBB, and 100's of other review sites. Video reviews builds consumer trust and confidence. Your customers are looking for five star Google reviews, Facebook reviews, BBB reviews, and other 5 star reviews. SoTellUs will give your business the podium you need to share these amazing five star reviews.

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