4.9
8/19/25
These guys are terrific ! ! They performed superb high quality service in a timely manner at a reasonable price. They replaced older screws and fasteners, polished temples to brand new and cleaned lenses to brilliant. I couldn’t be more pleased with their quality of work…bringing an older pair of expensive eyeglasses to looking like they were purchased today. Highly recommended.
S
8/18/25
Everything from the initial call where I received instructions on sending my broken AO frame in to the whole repair process to keeping me updated on the shipping back to me. When I received my sunglasses back the were better than expected. Like New. Strongly recommend. Retired FAA ATC/Pilot
8/14/25
Great service, was able to fix my broken frames with a great price
8/13/25
Company is highly responsive, does great work and charges a fair price- what more could you ask for? !
N
8/12/25
I love Northwest Frame Repair because they were able to repair my designer sunglasses when no one in my town would touch them. They did a beautiful job and now they look brand new again. The turnover time was less than two weeks. I would definitely use them again.
8/11/25
You folks are great. My favorite Mont Blanc eyeglasses were bent and broken in an accident. I tried several sources for repair. Neither source was willing to assist in the repair. I was ready to consign my $800.00 glasses to the trash can. However, I found your info on the internet. Your staff assisted my request for repair by voice and text to ensure the repair was quick and efficient. The price was reasonable. As I write this review I am wearing the glasses you repaired for me. They are perfect. Thank-you
Always on point with service! Already my 5th frame with customized nose pads.
Had my Wife's glasses repaired, and they did better than expected! Just like new!
Great work! Quick, easy, and amazing pricing!
8/08/25
Sent in My Tom Ford sunglasses and the service was amazing! I am an optician and I have high standards. I 100% recommend. They came back to me like I just bought them.
J
Great work and Great customer service My AO Pilots look Great!
8/05/25
Needed replacement nose pieces for an older pair of AO USN Pilots glasses...AO didn't have them any longer and recommended Northwest Frame Repair - GREAT RECOMMENDATION! Service was fast and easy. Communication by email was prompt and paying was very convenient and easy. Highly recommended.
8/03/25
Awesome, fast, straightforward, high quality and timely repair service was performed on my vintage sunglasses. I can't even see the mended spot on the frame. They even super-cleaned my glass lenses, making these Vaurnets practically brand new!
8/02/25
Had a metal frame break and a new replacement was not available . This would result in not only buying new frames but also replacing $500 lenses that were perfectly fine. Northwest Frame Repair did a fantastic job of repairing the frames at a very fair and affordable price.
8/01/25
It's not perfect but it's *fixed*!!
7/31/25
They did a wonderful job restoring my favorite glasses, and the price was very reasonable. Highly recommend!
A
Very knowledgeable and unbelievably quick response and turnaround on repair.
7/30/25
7/29/25
Service is prompt and the workmanship is excellent. My husband has used Northwest Frame Repair many, many times and he is very pleased with the repairs! Thank you!
They had great customer service and were efficient and timely . I was very glad my optometrists office recommended them as I only wear vintage frames.
Best service ever. Nicest crew!
7/26/25
Really great repair and service. Hope to be able to send frames back in for more fun things like powder coating, in future. Please patronize this awesome business!
My glasses frames had been broken for several years. The mfgr had gone out of business. Eyewear shop said, "There's nothing we can do." However, Northwest Frame Repair fixed the frames, and they are like new. Excellent work!
7/25/25
Great customer service, seamless transaction. Eye glass frames look better than new. Thanks again for a job well done. I'll be sending my Cartier frame within a couple of weeks.
I have had them repair two frames, one was an old metal Rayban needing brazing. I was impressed with their tools. I will do business with them if I need a frame repaired!
They fixed some Ray Bans I had in Iraq, a keepsake😁. I was impressed with their tools. They have repaired two of my frames. I recommend them without reservation.
Our dog ate my husband’s glasses in the middle of the night before he needed to leave for a long road trip. Of course he doesn’t have spares. The team was able to get them fixed (and one of the arms was chewed in half) within a couple of hours. They even fit better than they did before. Amazing service!
7/23/25
So easy to communicate with. All very simple, no tricks
Amazing work.
7/21/25
Excellent results from a couple of broken frames. Well mended.... We'll see how they hold up....
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