After mixup on initial bid process, all went well. Nex-Gen worked around our schedule, crew was on time, on task, pleasant to have “invade” our home, accommodating, polite, knowledgeable, careful and neat. Crew leader Robert continually checked that we were satisfied at every step. He did a couple of extra “fix ups” in our window openings. The job by nature is messy but they did a complete cleanup. Project Manager, Joe Martinez, checked several times, and reported my concerns with the product to Marvin rep. He also advised on finishing the windows (we will seal the ultrex& wood before Nex-Gen returns to fill/caulk seams). He assured us that even though we accepted the finished installation, if we note additional items, Nex-Gen will return and address those concerns. Although we have some concerns with the quality of the Marvin finish work, we are pleased with our...
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Nex-Gen Windows & Doors Replied:
Hi, Bob! Thank you for leaving such a great review! We appreciate you taking the time to provide such positive feedback! We’ll pass this message along to our team! They’ll be so happy to hear about it!
Nex-Gen Windows & Doors Replied:
Hi, Bob! Thank you for leaving such a great review! We appreciate you taking the time to provide such positive feedback! We’ll pass this message along to our team! They’ll be so happy to hear about it!
Bob S gave Nex-Gen Windows & Doors a
5 star Review