4.7
K
5/21/23
They were nice to deal with. My only complaint is that there was a large coffee stain that didn’t get touched or doesn’t look like it did). They were there for 45 minutes which concerns me considering what we paid and the few stains that didn’t lighten up.
P
5/20/23
K&M showed up on time and finished quickly. They were very friendly and professional.
J
the service was fast and they help to move furnitures. they were very polite. our carpets and rugs looks brand new.
S
The technicians were very professional and courteous and did an amazing job cleaning my carpets.
Loved having K&M clean my carpets and rugs! Great customer service!
5/19/23
Great service, timely, friendly, professional and very courteous.. thank you so much.
C
The team was very professional, courteous, timely, friendly and amazing. They did an excellent job cleaning our carpets. Thank you so much.
D
K&M Steam Cleaning showed up when they said they would. The 2 Twchs were professional in appearance They were polite and efficient I would use this service again and would recommend them to others. Thank you, Dolores Thompson
5/18/23
Excellent service and great crew !
They were professional and on time. They got all the stains out!
It was easy to set up the appointment. The team arrived on time and after texting. Quality of the job was top notch.
5/17/23
Quick to schedule and very accommodating. Would use again.
R
I love, K&M steam cleaning. We have been members for about 20 years and we have been please above and beyond with the service we’ve had. Today we had the manager Isaac and his partner, and we were totally pleased with the service we had with above and beyond our expectations. The service itself was excellent because they let us know in advance what time they would be here and then they called us and let us know when they were on their way that was very important for us.
Technicians were courteous and thorough. They confirmed the services requested before starting and completed the job quickly. They explained what to expect afterwards and seemed knowledgeable when answering questions. I will definitely be using them again.
Quick efficient service. Technicians extremely courteous.
They did the cleanup very quickly.
T
5/16/23
K & M is extremely professional. They aim to please with the best customer service you could ask for. I would highly recommend them.
A
All staff was really friendly. Fast service. Mattress came out really great. Gave my son who's on a tight budget a great deal.
Great experience, we had some heavily used and musty carpet in several rooms (that included urine residue from potty training dogs) but walking in afterwards you could never tell - carpets smelled fresh and clean. William was really helpful on site and made the process extremely easy. I had to leave and gave them a key to lock up with no issues, would definitely use this service again.
We use K&M for everything with our business, they know what they're doing and don't charge and arm and a leg. Excellence and reliable expertise, thank you!
Team replaced an area of my carpet. Did a great job. Very satisfied!
5/15/23
The tech was great. Told me about possible trouble spots and worked like crazy.
I have been using K&M for about 15 years at least twice a year. Their quality of work and care is outstanding and continues to improve every time I use them. They always have the most professional and friendly techs and my recent clean with Isaac and Alex was top notch.They never try to upsell new treatments or products and always listen to my concern. They have taken such good care of this older carpet that people are always surprised at how old it is! Thank you K&M for the care you give your client’s homes.
5/14/23
Great company to work with! Integrity is priceless. K&M sent a team out to check my dryer vent the same day I called. While they didn’t quite fix the issue that day they immediately came back out to fix the issue under warranty. They’re my new go-to service company.
5/13/23
The K&M staff were great! Very communicative, affordable, and they provided excellent service.
Great service: I especially loved how easy it was to set up the appointment via text.
Prompt and courteous service and people
5/12/23
Great team. Professional and thorough. I appreciate the text and email updates and reminders for the appointment. Billing is quick and easy and they even accept Apple Pay.
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