Susan Willett

7/18/25

It was easy to make an appt. The living room in a leased home desperately needed the living room furniture steam cleaned. It was 2 years old but had been subject to dirt and 3 dogs during that time. It had a horrific smell and lots of short dog hair embedded in it. The only issue was my own lack of ability to assess approximate dimensions. Since it wasn’t my home I didn’t have access to a tape measure so we just guesstimated. They quoted us based on that. They have a specific formula they use to calculate cost based on size. We were able to schedule an appt 2 days later.
Two gentlemen arrived as scheduled. They started unloading the equipment but we had 2other companies arriving so I had to ask them to move their truck and relocate the hoses.
They did so right away with smiles and understanding-that I was already on overload just preparing and scheduling everything....

K&M Steam Cleaning Replied: Thank you so much, Susan! We really appreciate your kind words and detailed feedback. Moving is stressful enough, so we're glad our team could help make at least one part of the process easier. We're also grateful for your understanding about the size adjustment and are thrilled to hear the...
K&M Steam Cleaning Replied: Thank you so much, Susan! We really appreciate your kind words and detailed feedback. Moving is stressful enough, so we're glad our team could help make at least one part of the process easier. We're also grateful for your understanding about the size adjustment and are thrilled to hear the...

Susan Willett gave K&M Steam Cleaning a 5 star Review


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