K&M Steam Cleaning Reviews & Ratings | SoTellUs

Susan S

11/19/25

Update: 11/18/25: Another excellent cleaning of our 9 x 12 living room area rug AND our condo kitchen tile, looks great for our Thanksgiving dinner guests, thank you for your flexibility & hard work-excellent result, Skyler and Caleb!
--------------------

K & M has just cleaned the tile & 25 -year old grout in my kitchen & it looks great! They have cleaned our rugs, tile, driveway, & white upholstered chairs & sofa for over 10 years and do a great job - pet owners, call K & M! Mike & Josh just made our old kitchen tile grout look new-the grid look is gone!

K&M Steam Cleaning Replied: Wow—thank you, Susan! We’re so honored to have been your go-to team for over 10 years. It means a lot to know you trust us with everything from rugs to tile to white upholstery (and we love helping fellow pet owners!). Huge shoutout to Mike and Josh for making that kitchen tile and grout shine...

Scott Wilson

11/19/25

The team cleaning my carpet went above and beyond and restored my carpet like it was brand new. They did and awesome job and completed the cleaning quickly and efficiently. Thanks for the outstanding customer service.

K&M Steam Cleaning Replied: Thank you so much, Scott! We’re thrilled to hear our team went above and beyond and brought your carpet back to looking like new. Restoring carpet quickly and efficiently — without ever cutting corners — is exactly what our two-technician teams and top-tier equipment are designed to do. We...

Laura Hadaway

11/18/25

Fabian and Jose were excellent!

K&M Steam Cleaning Replied: Thank you, Laura! We’re thrilled to hear Fabian and Jose took excellent care of you — they’re a great team. We appreciate you choosing K&M Steam Cleaning and are here anytime you need us again! 🙌🧼💙

Heidi Murphy

11/18/25

Our carpets look great! They are so clean. Arthur and his team did an amazing job!!

K&M Steam Cleaning Replied: Thank you so much, Heidi! We’re thrilled to hear your carpets came out looking great — Arthur and his team take a lot of pride in delivering those kinds of results. We appreciate you choosing K&M Steam Cleaning, and we’re here anytime you need us again! 🙌🧼💙

Kaleb Coleman

11/18/25

I use these guys for 3 of my houses and they clean the couches so well. If you have a dog or a white couch its much better than buying a new one. Will be using again.

K&M Steam Cleaning Replied: Thank you so much, Kaleb! We really appreciate you trusting us with multiple homes — that means a lot. Our teams work hard to bring couches back to life, especially for customers with pets or white upholstery, and we’re thrilled you’ve seen such great results. Thanks again for choosing K&M...

Krista Endsley

11/18/25

The team from beginning to end were professional and very pleasant. I’ve used them multiple times and will again. Travis and his team were delightful!

K&M Steam Cleaning Replied: Thank you so much, Krista! We truly appreciate you choosing K&M multiple times — that means the world to us. From start to finish, our goal is always friendly, professional service, and we’re glad to hear Travis and his team delivered exactly that. We look forward to helping you again...

freddy cumbal

11/18/25

Jorge Heredia

11/18/25

Good work and teamwork

K&M Steam Cleaning Replied: Thank you, Jorge! We appreciate the kind words — our teams work hard, and it’s great to hear their teamwork and results stood out. Thanks for choosing K&M Steam Cleaning!

Dave Smith

11/17/25

Michele Butt

11/17/25

Mike and another employee came and stretched my carpet. They were on time and we’re in and out efficiently.

K&M Steam Cleaning Replied: Thank you so much, Michele! We’re glad to hear Mike and the team arrived right on time and got your carpet stretching taken care of efficiently. We appreciate you choosing K&M Steam Cleaning and are here anytime you need us again! 🙌🧼💙

조용현

11/15/25

Good job

K&M Steam Cleaning Replied: Thanks for the 5 star review!

Tasha

11/15/25

Jo Scribner

11/15/25

The team was very helpful in moving.Some furniture that I couldn't move and arrived on time.

K&M Steam Cleaning Replied: Thank you so much, Jo! We’re glad the team was able to help move the furniture you needed and that everything stayed right on schedule. We appreciate you choosing K&M Steam Cleaning and are here anytime you need us again!

Ann Froelich

11/14/25

On time, professional.

K&M Steam Cleaning Replied: Thank you, Ann. We appreciate you choosing us and are glad to hear the service was on time and professional. Thanks for trusting us with your area rug cleaning.

Rocky Breon

11/14/25

Outstanding service, excellent communication. Experienced technicians that know how to get challenging stains removed. This company is The Best!

K&M Steam Cleaning Replied: Thank you Rocky!

Rosanna Winter

11/13/25

Skyler & Caleb did a great job. There were two glitches - no "on the way" text or phone call prior to arrival and no foam squares on truck. Furniture had to be crammed into kitchen/dining area and on top of beds. Retired couple now stuck until carpets thoroughly dry to reposition heavy furniture. Crew apologized for this oversight. Ask questions to make sure crew has everything on board truck and that they can move, reposition furniture with foam squares when finished.

K&M Steam Cleaning Replied: Thank you, Dr. Winter.

Eric Winter

11/13/25

Skyler & Caleb did a great job. One glitch, no foam squares on truck. Crammed furniture into kitchen/dining. Retired couple stuck, no help to reposition furniture , must wait 6 - 8 hours for carpet to be thoroughly dry.

K&M Steam Cleaning Replied: Thank you, Eric — we’re glad to hear Skyler and Caleb did a great job on the cleaning itself. We do apologize for the inconvenience with the foam squares. Our trucks are normally stocked with them, and this appears to have been a simple inventory miss on that specific vehicle. We’ll address that...

eddie dyer

11/13/25

The technicians who showed up were very polite and professional. They did a good job in a timely manner. Will continue to use them in the future.

K&M Steam Cleaning Replied: Thank you, Eddie! We’re glad to hear the technicians were polite, professional, and timely — that’s exactly the standard we aim for. We appreciate you choosing K&M Steam Cleaning, and we look forward to helping you again in the future! 🙌🧼💙

Maribeth Jezek

11/12/25

Ina Picarello

11/12/25

I have brought in wool throw rugs on two occasions; staff friendly, professional, contacted me with additional information, as promised. Cleaning was thorough and excellent! I will return for these services. (also, cost affordable)

Steph Baker

11/12/25

Great service, thanks Travis & team!

K&M Steam Cleaning Replied: Thank you, Steph! We’re glad Travis and the team took great care of you. We appreciate you choosing K&M Steam Cleaning and are here anytime you need us again! 🙌🧼💙

Jennifer Purbach

11/12/25

Caleb and Skyler were great to work with! Felt like old Austin vibes: friendly, relaxed, honest. ❤️ they did a great job!

K&M Steam Cleaning Replied: Thank you so much, Jennifer! We love hearing that Caleb and Skyler brought those old Austin friendly, honest vibes — that’s exactly the kind of experience we want every customer to have. We’re thrilled you were happy with the results, and we appreciate you choosing K&M Steam Cleaning! ❤️🙌🧼

Mayda Ramos

11/12/25

Pofessional & friendly customer service!

Kendra Gottlieb

11/10/25

Have used them for years, always on time, respectful and definitely does a great job!

K&M Steam Cleaning Replied: Thank you for the five-star rating, Kendra! We're delighted that you're pleased with our services. At K&M Steam Cleaning, we aim to provide the best carpet and tile cleaning in Austin. Your feedback helps us continue to deliver high-quality service to our community. We appreciate your support...

Melissa Mercado

11/10/25

Excellent customer service. Maintenance and pet stain removal. They did an outstanding job!

K&M Steam Cleaning Replied: Thanks so much, Melissa! We’re thrilled the maintenance cleaning and pet stain/odor removal hit the mark. We appreciate you choosing us and look forward to helping again whenever you need a refresh.

Laura Phelan

11/09/25

Thank you Travis and Jesse! You made my super old carpet look like new! Amazing!

K&M Steam Cleaning Replied: Thanks for the great review!

Devon Fuller

11/08/25

Christen Pumphrey

11/08/25

P S (PS)

11/07/25

Fabian and Xavier were prompt, professional, explained everything for dryer vent cleaning

K&M Steam Cleaning Replied: Thank you so much! We’re happy to hear Fabian and Xavier delivered great service and took time to explain everything about your dryer-vent cleaning. We appreciate you choosing K&M!

S K

11/07/25

They were up front on what they could do and not do. Very professional and did a great job.

End of content

No more pages to load