KIA OF NORTH BAY

Just bought my first car from Kia North Bay, Robyn was a pleasure to deal with during this process and Bonnie the finance manager was fantastic as well. Thanks for everything!!!

Excellent customer service!

My wife and I found out we’re expecting a baby, so we decided to trade in the truck for an SUV. We walked into North Bay KIA and Ayla greeted us right away. We asked to test drive a vehicle in the lot, and she had our truck appraised and us on the road in no time. We loved the SUV and were able to make a deal within 30 minutes of us showing up. Ayla also came in on her day off to show us all the features of our new SUV and followed up a couple days afterwards to make sure we were happy. Highly recommend!

Kia North Bay did an excellent job servicing my vehicle along with an amazing detail job!! Sandra in service is outstanding!

We are overwhelmed at how amazing this team is here with their clients! Personalities plus and they work so very hard to get you everything you want and need. When our kids hit the age of looking for their own vehicles we will surely take them to this wonderful team!
We thank them greatly for the beautiful Kia Sorento they have just got us into and all the work they put into ensuring we had all our needs met for this purchase. Thanks guys, you are truly the ones to go to!

This is my second lease and always get treated great when I bring it in for service

Very professional, best experience we have had buying a vehicle, period.

Sandra in the service department was amazing. Went out of her way to get the answers to fix the issue I was having and by doing so got the issue fixed and didn't even cost me anything.
Thank you

We would just like to thank Kia for helping us find a car. We really appreciate Robyn's immense effort to help us get into a more affordable vehicle. We are so thankful for the extra time and effort you put into this sale to make it happen for us ❤️ thank yooou!! Also, thank you to everyone else who helped with the process, we appreciate you too🙂

Absolutely pleased with our experience!
Bonnie and James were amazing to deal with, really worked with us and got us into a beautiful Ram!
Would recommend going to Kia😍

Robyn was a true pleasure to deal with. She was knowledgeable on the EV we were interested in, and very friendly. All the staff we met while there were very welcoming, and we left with a positive impression. Unfortunately we couldn’t find the right vehicle this time, but will return in the future.

Great service and always extremely helpful.

Not so great experience getting texts every day asking for reviews.

Robyn was a pleasure to work with to find us the right vehicle for us.
She was very helpful and quickly responded to our texts/questions.
A great experience to purchase a Kia and we love our new Telluride !
Thank you so much

The service team are great I deal alot with Sandra very very nice person always comes to let me know if their almost done any issues she an excellent person to communicate to me thankyou keep up the good work btw everyone is also friendly they either smile or acknowledge

Just yesterday I purchased a new vehicle from North Bay Kia and I cannot believe how outstanding the service is! My vehicle was a total loss and I was in a time crunch to get a new car. I called probably 20 dealerships, and many would not sell the cars without 5k+ in warranties and add ons due to the shortage. Thankfully, I was able to reach north bay where they are NOT gouging their customers in these tough times. I essentially was able to get everything set up conveniently over text message, and it was all ready when I came to pick it up yesterday. I drove 4 hours to purchase this car, and even when this shortage is over, I would make the drive again to buy from North Bay Kia! Thank you so much to James for helping me out!

Dealing with Kia North Bay since 2019. Have 3 Kia’s in close family from this dealership. Never had any issues, always had pleasant experience be it sales or service. In last decade and half have dealt with 4 different car dealerships but service of Kia N’Bay has been the best. Keep up the good work.

My husband and I had an absolutely wonderful experience acquiring our 2023 Kia Seltos from Kia North Bay. The special attention to customer service provided by Robyn and also Madison, made this transaction stress free. We love our new vehicle and made the right choice with this dealership.

To say that Robyn is stellar at her job still doesn’t seem enough!
I bought my first Kia Sorento in September 2016, in 2018 I traded that one in for a new one. In Jan of this year, I again got a call from Kia asking if I would be interested in getting a new model. That’s when I met Robyn. I am usually skeptical of salespeople, but I didn’t get that feeling with Robyn.
We made a deal and I ordered a 2022 Sorento. Initially, the timeline was March, then it was June, then July, August… 10 months later, it finally arrived. But everything had changed from when I originally made the deal. Interest went up, and, the original quote for my car was no longer valid because it was more than 6 months old. I was looking at a much bigger payment, and I was going to back out of the deal. Robyn asked what I needed to keep the deal alive. My bottom line was I wanted what was originally...

I had the greatest experience buying my first car at Kia! Robyn was amazing and make this process such a breeze. She went above and beyond to make sure I was confident with my purchase. Thank you Kia North Bay:)

I just bought a 2020 Kia Sportage from Robyn Kimber. The whole experience was incredible - Robyn answered all my questions with a smile (plus she has an extensive candy stash she shares with you). Thank you Robyn - you’re the best!!

They were on time and very courteous

Kia of North Bay was absolutely amazing to deal with. Robyn was absolutely fantastic; she truly listened to what I was looking for and found a car above and beyond my expectations. Robyn is not your typical car saleswomen, she is easy to talk to, meets you where you’re at and gives you vehicle options that fit your lifestyle. Madison was so friendly, efficient, thorough and patient when it came to explaining the financial components of buying a vehicle. I truly appreciate the experience I had with Kia of North Bay when purchasing my first vehicle. I will be definitely going back to Kia when I go to purchase my next vehicle. :)

Thanks to the gang at Kia North Bay for going above and beyond for my 5th purchase!! If you are in the market for a new or used vehicle I highly recommend Robyn Kimber at this dealership!!! Friendly service and definitely not that stuffy sales pitch. She is real and her ability to make you feel important and comfortable is exceptional. Maddison the finance manager also made the final process a breeze and seamless. To the entire gang from sales to service and management team.. thank you for making this new purchase my best yet! Oh and if your looking for a slick new ride… 2023 Sportage ex Premium is hands down incredible. Thanks Kia North Bay!

Had my vehicle serviced and was very pleased with the service attendants and the shop personnel.
The staff was friendly, knowledgeable and went out of their way to make my service experience exceptional!! They even provided a complimentary car wash!!
Thank you Kia North bay!! I’ll be back :)

Robyn was extremely helpful and considerate. My experience was very easy and pleasant.

I have always dealt with Kia for any work on my Rio because I like the quality of the work as well as the reasonable costs.