KIA OF NORTH BAY

On Tuesday April 14, 2026 we had an amazing experience with Robyn Kimber (saleswoman) with Kia North Bay. Through Robyn’s guidance we purchased a used 2020 Ford Escort, an awesome find. We picked up our car that Friday, the car was pristine, full of gas and Robyn gave a detailed guide of the cars features. Thank you KIA North Bay, Robyn Kimber and all the staff. L

Zaeem was an amazing salesman and made the entire process of my first vehicle very smooth! Highly recommend his services

Our 2016 Kia Sorento went into the shop on March 19th for tests to see if we had the head gasket issue and it did. Ben in service called me to let me know what was wrong and that they had contacted Kia about an engine replacement. We waited less than a week to find out we were getting a new engine put in under the extended warranty for that issue. Ben let me know when they ordered the engine and when it was suppose to come in. If I had a question I would text Ben and he always responded the same day. The motor came in on April 7th and the Sorento was taken into the shop the very next day. We went and picked it up today. The service department is great to deal with, especially Ben, we already knew him from when he was at another dealer in North Bay. First time I walked into Kia I was so glad to see his smiling face sitting behind his desk. Very happy with the service we received at Kia!!

After owning 3 Kia Sorento from Kia of North Bay, we were ready to part ways. The vehicles were great but the service wasn't always great. A few weeks, we got a call from Robyn in sales and we decided to give her another chance and go talk to her as she was always wonderfu lwith us. Robyn was absolutely AMAZING. Between everything Robyn and Celine did for us, we decided to give Kia another chance. They truly both went above and beyond what we expected. Thanks again :) This time, we drove off with a beautiful 2026 Kia Sportage EX Premium. I do want to add though that we did get incredible service from both Ben and Sandra the last few times we did go so I can say I am pleased once again with the service dept as well.

We have experienced a cut above great dealings with Elysia Marie, Finance Manager and Jim Ruel, Sales & Leasing. We are very grateful with Elysia in detailing the whole process of leasing our 2026 Kia Sportage LX. Also our thanks to Jim in detailing the operation of the vehicle. Thanks so much for everything & we're extremely happy with the leasing of our new vehicle. Lee & Jean Moffatt

Elysia Marie and Ryan were amazing to deal with when buying my new (to me) Sportage this past week. Ryan had all the answers to my questions, and Elysia Marie went above and beyond to get me not only approved, but approved at a great rate. Thank you!!

The service department is absolutely wonderful. Brought my vehicle in from out of town to be looked at because the dealership here awful. Kept telling me there was nothing wrong with my car and charging diagnostic fees.
You guys actually took the time to find the issue. Thank you so much again!

I had a wonderful experience with everyone at the Kia North Bay dealership. Everyone was friendly, and worked with my tight schedule since I am not from North Bay. Ryan worked swiftly and made it happen for me. Elysia-Marie did everything she could to make sure I had the best possible deal. I couldn’t be any happier! Thank you!

I had such a seamless and supportive experience at Kia of North Bay! Elyshia Marie, the finance manager, and Robyn in sales were absolutely incredible to work with - honest, informative, thorough, and so easy to talk to. They made the entire process clear and stress-free, taking the time to explain every detail and ensure I felt confident every step of the way. It’s rare to meet people so transparent and genuinely supportive in this process. I’m so grateful for their help - highly recommend Elyshia and Robyn at Kia of North Bay!

11/10 experience buying my first new car - the Kia k4 ex! Ryan in sales and Elysia-Marie in finance made the process fun, supportive, and stress free.

Staff is friendly and helpful, nothing but positive experiences.

Great service, I came from out of town and on a busy day and they treated me well. Ryan was excellent. He understood my needs and never tried to upsell me on anything I didn't want.

They are the best dealership by far. The staff are amazing, knowledgeable and very friendly!! The best dealership I have ever been to!! I gave them a 5 star, but wish I could give them more!!

They were very well organized and very quick to do my service! Everyone is very polite and I was updated on the status of my vehicle which I highly appreciated!

Brought my twenty twenty one dodge ram in for some noise.
After a bit of time they figured out what it was. Unfortunately, it was not covered by my warranty.
So my warranty, I give one star.I never had to use it, and when I finally had to use it, it covered nothing.

But the service from start to finish was excellent. Sandra went out of her way to do an amazing job, helping
To find a way to get things organized and get me out the door happy and safely.
I give the service department five stars

We have had a fabulous experience with our super sales consultant Robyn. This lady knows her vehicles. She answered and explained every question we had. We absolutely love our new Sorento. We will certainly look her up for our next ride and recommend her highly. Thank you Robyn!

I went to this dealership for some repairs on my truck Aug.13-25, the service was fantastic. I was well taken care of by Jim (sales), Ben (service/reparis) and Corey (mechanic), they all had a positive attitude and had me on my way quickly. Highly recommend this dealership, GREAT SERVICE!

I had the best experience ever, working with Robyn at Kia North Bay was truly the best car buying experience I’ve ever had, she was so informative and went over everything detail of my new car, the test drive with her was a great and educational part of the ride. Car buying is not my favourite thing to do but Robyn made it a lot of fun for me. Her personality and knowledge of many vehicles was very impressive. She set everything up on my new car for me and I drove off a very satisfied customer. Thanks again Robyn. I love my new 2026 Seltos, she a beauty.

Excellent, knowledgeable friendly service staff. I am happy with my 2025 Sportage. Life is good.

Great!

The service we received was excellent

Was very good, our sale lady was awesome.
She took the time to explain everything. She had lots of patients with me out school . Haha ❤️

Excellent!!! The best experience and service I have ever had! I had dealt with 2 other dealerships in the past where I purchased my vehicles and they don’t come close to the service I have received from KIA North Bay!! They are friendly and truly an amazing staff!!

Thank you for all the cars over the years and thank you for keeping them running and safe!

Kia in north bay has always dealt with any issue I have had promptly and have been thorough, Sandra at the front desk has been an absolute joy.

II love North Bay KIA as you have never met a more friendly group that helps you with your needs in the Service Centre.
My car gets the attention it needs and they always answer my questions about repairs so that I'm confident in the work or cleaning being done. 2025

I've been with KIA for 8 years and two cars. The service department is all smiles and friendly. I've taken the car in without an appointment do to curb damage on an icy entrance. Dropped it for the day and shuttled to work. While expensive, do to tire type and new rim, i was pleased it was done. Shuttled back to KIA from work. Thanks North Bay KIA.2023

I love North Bay KIA as you have never met a more friendly group that helps you with your needs in the Service Centre.
My car gets the attention it needs and they always answer my questions about repairs so that I'm confident in the work or cleaning being done.

Highly recommend kia north bay, wonderful people and great experience. Got me into a car I love !. My sales rep was Robyn and Leo helped get the car before the long weekend. Thank you!