KIA OF NORTH BAY

On Tuesday April 14, 2026 we had an amazing experience with Robyn Kimber (saleswoman) with Kia North Bay. Through Robyn’s guidance we purchased a used 2020 Ford Escort, an awesome find. We picked up our car that Friday, the car was pristine, full of gas and Robyn gave a detailed guide of the cars features. Thank you KIA North Bay, Robyn Kimber and all the staff. L

Zaeem was an amazing salesman and made the entire process of my first vehicle very smooth! Highly recommend his services

Our 2016 Kia Sorento went into the shop on March 19th for tests to see if we had the head gasket issue and it did. Ben in service called me to let me know what was wrong and that they had contacted Kia about an engine replacement. We waited less than a week to find out we were getting a new engine put in under the extended warranty for that issue. Ben let me know when they ordered the engine and when it was suppose to come in. If I had a question I would text Ben and he always responded the same day. The motor came in on April 7th and the Sorento was taken into the shop the very next day. We went and picked it up today. The service department is great to deal with, especially Ben, we already knew him from when he was at another dealer in North Bay. First time I walked into Kia I was so glad to see his smiling face sitting behind his desk. Very happy with the service we received at Kia!!

After owning 3 Kia Sorento from Kia of North Bay, we were ready to part ways. The vehicles were great but the service wasn't always great. A few weeks, we got a call from Robyn in sales and we decided to give her another chance and go talk to her as she was always wonderfu lwith us. Robyn was absolutely AMAZING. Between everything Robyn and Celine did for us, we decided to give Kia another chance. They truly both went above and beyond what we expected. Thanks again :) This time, we drove off with a beautiful 2026 Kia Sportage EX Premium. I do want to add though that we did get incredible service from both Ben and Sandra the last few times we did go so I can say I am pleased once again with the service dept as well.

We have experienced a cut above great dealings with Elysia Marie, Finance Manager and Jim Ruel, Sales & Leasing. We are very grateful with Elysia in detailing the whole process of leasing our 2026 Kia Sportage LX. Also our thanks to Jim in detailing the operation of the vehicle. Thanks so much for everything & we're extremely happy with the leasing of our new vehicle. Lee & Jean Moffatt

Elysia Marie and Ryan were amazing to deal with when buying my new (to me) Sportage this past week. Ryan had all the answers to my questions, and Elysia Marie went above and beyond to get me not only approved, but approved at a great rate. Thank you!!

The service department is absolutely wonderful. Brought my vehicle in from out of town to be looked at because the dealership here awful. Kept telling me there was nothing wrong with my car and charging diagnostic fees.
You guys actually took the time to find the issue. Thank you so much again!

I had a wonderful experience with everyone at the Kia North Bay dealership. Everyone was friendly, and worked with my tight schedule since I am not from North Bay. Ryan worked swiftly and made it happen for me. Elysia-Marie did everything she could to make sure I had the best possible deal. I couldn’t be any happier! Thank you!

I had such a seamless and supportive experience at Kia of North Bay! Elyshia Marie, the finance manager, and Robyn in sales were absolutely incredible to work with - honest, informative, thorough, and so easy to talk to. They made the entire process clear and stress-free, taking the time to explain every detail and ensure I felt confident every step of the way. It’s rare to meet people so transparent and genuinely supportive in this process. I’m so grateful for their help - highly recommend Elyshia and Robyn at Kia of North Bay!