Hidden Pet Fence of NY Inc

Once notified of the issue, which was created by a neighbor’s contractor, they got right to work! Remedied it in a couple of days!

Quickly identified the problem and provided a new working collar on the spot.

We have had Hidden Pet Fence for years and we love it. When we adopted a new dog we had a trainer come out. He was super patient with our dog who is deaf and gave us great tips for working with her. Thanks so much

We had a broken fence, they responded quick and were able to find two breaks in our system due to tree removal. They were great!

I had a lot of work done at my house and the invisible fence wire had been cut in several places. They did a great job patching up the line and getting everything back working.

Great product and great service!!

Absolutely the best company in the county. Scheduled quickly, repairs done professionally and promptly. Always my first call for any on my hidden pet fence problems

Perfect service - was a bit concerned with the rates however the service member worked efficiently, effectively informed me of the issues, and resolved it properly. Highly recommend.

The BEST!!!

They are very good at customer service and very timely taking care of any problems. Thanks

Installation and training were great and worked really well for our dog

I have had an excellent experience with Hidden Pet Fence of NY. They have been prompt, courteous and fair. As a veterinarian, I have seen too many dogs injured when not safely confined. I have peace of mind knowing that our dog is happier and safer with her fence.

We were looking for an option that would allow our dogs to run our 1/2 acre yard and even the cheapest fences were going to be more than $10k. We've had our hidden pet fence for more than 2 years now and it's going very well. Any issues we have had with collars are fixed right away and when we ran into difficulty with a neighbor who did not have faith in our fence and was complaining to the town (even though the dogs clearly do not get out), they came out and were able to adjust settings that moved the line back without the expense of moving the line. That was a huge relief for us! Last great thing to share: we were able to get our fence put on the same signal as our parent's hidden pet fence (they live 30 minutes away but have the same hidden fence) so our dogs could run free in their yard when we go over there! It was a simple reprogramming and they were happy to help us figure out...

We have a shiloh shepherd and the fence works like a charm! He is 90 pounds and has never gotten out of the fence. We put it in when he was about 6 months old. The installation was so easy and then they worked with the puppy for about 1/2 hour showing him the boundaries. For 2 weeks 3 times a day we walked the property with our puppy on a leash. We kept the flags up for about 2 months. We took out every other flag for about a week until they eventually were all gone.

Installation was nice and easy. Great system for our Dobermans

So happy I found this company. Great customer service and everything works great. I've had the fence for a couple years now and no issues. I even live on wet lands and never have issues.

Even a deer in the back yard didn't entice my Hound dog to jump the fence.

Our fence was installed professionally. We have had no problems.

We have now used Hidden Pet Fence for an initial installation, the training of two dogs on the system, the moving to a new house and then retraining the dogs on the new perimeter. Ralph and his team are very professional and extremely helpful and we have been quite pleased with their service. I would highly recommend Hidden Pet Fence for your pet containment needs!

Absolutely perfect. My basset knows her boundaries and makes no effort to escape. I would recommend Hidden Pet Fence totally

Great all around experience ! Friendly and professional from start to finish . Cory was awesome . He took the time to explain every step and answer any questions or concerns that I had . On time installation and follow up visit for training. I got the rechargeable collars and they last about 5 to 6 weeks before they need recharging ! Charge overnight and they are ready to go ! No issues with the fence at all !

The Hidden Pet Fence team was fantastic! Jordan and Rebecca were very professional and worked great with my dog. They had the whole underground fence installed and running within a couple hours. I would definitely recommend them for anyone looking for a great dog containment solution!

Jordan and Rob were our technicians who came and installed our hidden pet fence, they both were very professional and respectful of our home. They were on time , the work was completed quickly. Once the fence was installed they took our pups out 1 at a time to begin their training. They handled them with ease and great care giving them praises as they progressed. Once the training was done for their first session they came in and explained what our responsibility's would be over the next few weeks. They assured us that if any problems were to arise for us not to hesitate to contact them and they would help resolve them. My over all rating for Jordan and Rob along with the company is top notch and I would not hesitate to recommend them to anyone who asks.

I would highly recommend Hidden Pet Fence of NY. The representatives and trainers were courteous and professional. The trainers made sure that the settings were correct for our dog and did a great job of training him. We are impressed with how long the collar holds its charge and lets us know when it needs to be charged. It has been a lifesaver for us with our 100 lb Bernedoodle who is high energy!

Hidden Pet Fence is great. The install was quick. The training worked great. We have had it installed for over 2 years now with no issues. Highly recommend.

Great experience. The invisible fence has worked well.

We are very happy with our new invisible fence. Our dog Shiloh knows his boundaries pretty well. At the beginning, there were a couple of times when our dog escaped through the fence. We called Hidden Pet Fence and a trainer was available to work with us. It’s nice not having to worry where our dog is every minute. We can focus on the kids more.