Amber Bathke

2/20/17

Hidden Fence was very timely in reaching out to me after my initial inquiry, but I did not feel pressured to buy. I was hesitant to buy because one of our dogs had a bad experience with a (DIY) invisible fence in the past, but both of our dogs are escape artists and it just became evident that we needed to seriously reinforce our physical fence. David reassured me that professionally-installed systems often have more correction levels to ease dogs into the transition, and he thought they could help our dog. As soon as we made the decision to go ahead, the installation was scheduled and completely promptly, even in the winter. They laid wire for now and will come back in the spring to bury it. The training and installation were both excellent, though we did have to modify the training based on our specific dogs and situation. That is no reflection on Hidden Fence though-- we just know...

Hidden Fence of Minnesota Replied: From all of us at Hidden Fence of Minnesota we are extremely grateful that you took the time to share your experience with others on social media. Our customers are the most valuable asset we have and providing the absolute best customer service in our industry is our highest priority. Thank...
Hidden Fence of Minnesota Replied: From all of us at Hidden Fence of Minnesota we are extremely grateful that you took the time to share your experience with others on social media. Our customers are the most valuable asset we have and providing the absolute best customer service in our industry is our highest priority. Thank...

Amber Bathke gave Hidden Fence of Minnesota a 5 star Review


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Bill Thompson

12/25/16

Did we respond to your initial inquiry in a timely manner? Yes
Did we offer to come out for a consultation? Yes
Did you ever feel pressured to make a decision to buy? No
Did our guarantees, warranties, and or financing influence your decision? No
Are American made and local family owned business important to you? Yes
Were you asked to put money down for deposit? Yes
Did we schedule your installation promptly and conveniently? Yes
Did we arrive on time and or communicate effectively if delayed? Yes
Was our installation professional? Yes
Did you feel comfortable with the initial training session? Yes
Did we have to return for additional training or service assistance? Was offered, but it ended up being unnecessary.
Are you glad you chose Hidden Fence of Minnesota? Yes
If you obtained other quotes, how...

Hidden Fence of Minnesota Replied: Bill, we are extremely grateful that you took the time to write this review and share your experience with others on social media. Our customers are the most valuable asset we have and providing the absolute best customer service in our industry is our highest priority. From all of us at Hidden...
Hidden Fence of Minnesota Replied: Bill, we are extremely grateful that you took the time to write this review and share your experience with others on social media. Our customers are the most valuable asset we have and providing the absolute best customer service in our industry is our highest priority. From all of us at Hidden...

Bill Thompson gave Hidden Fence of Minnesota a 5 star Review


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Lisa Clinton

11/28/16

We had Hidden Fence installed at our new home as an alternative to Invisible Fence. The process could not have been easier. The team at Hidden Fence came out to our home 3 times due to the fence line getting damaged by the people who laid our sod. There was no extra charge and they were happy to come out and help. We never felt any extra pressure to buy the system, and there wasn't pressure to buy a bunch of add on items.

Training was easy and our dogs responded well. I was very happy to learn that the dogs were able to start on an extremely low level on the collars while training. The trainer was very good with both of my dogs. They responded so positively to him from the minute he got out of his car. My dogs are sensitive and I was worried about them being scared to go in the yard after the initial training. Instead, they learned quickly and I was able to adjust the...

Hidden Fence of Minnesota Replied: Lisa, we are extremely grateful that you took the time to write this review and share your experience with others on social media. Our customers are the most valuable asset we have and providing the absolute best customer service in our industry is our highest priority. From all of us at Hidden...
Hidden Fence of Minnesota Replied: Lisa, we are extremely grateful that you took the time to write this review and share your experience with others on social media. Our customers are the most valuable asset we have and providing the absolute best customer service in our industry is our highest priority. From all of us at Hidden...

Lisa Clinton gave Hidden Fence of Minnesota a 5 star Review


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Gary Hoehn

11/22/16

I initially contacted Hidden Fence of MN for a quote because they were a local company and used American made products. I had a quote the same day. Bruce called me the following morning to go over the quote and answer any of my questions. He was very thorough and I felt very comfortable talking him. I thought the price was very reasonable and I was impressed with the guarantees and warranties offered. Three days later we had the system installed. The installer was very professional. He walked the yard with me explaining where the fencing would go and how the system would work. After the installation, he gave me detailed training instructions for our dog Izzie. Four days later I received a follow-up email from Bruce asking if we had any questions or concerns. I did call with a question and he returned my call within an hour.

My wife and I are very happy we...

Hidden Fence of Minnesota Replied: Gary, we are extremely grateful that you took the time to write this review and share your experience with others on social media. Our customers are the most valuable asset we have and providing the absolute best customer service in our industry is our highest priority. From all of us at Hidden...
Hidden Fence of Minnesota Replied: Gary, we are extremely grateful that you took the time to write this review and share your experience with others on social media. Our customers are the most valuable asset we have and providing the absolute best customer service in our industry is our highest priority. From all of us at Hidden...

Gary Hoehn gave Hidden Fence of Minnesota a 5 star Review


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