Jennifer Mancebo

7/28/26

I came to the ER shortly after it opened to see if it would be an option to send our patients to, if they needed the ER. They did not have people to run their equipment so no X-rays or CTs. The paperwork involved for us to send our patients was over 20 pages before they would admit them. They insisted the paperwork be filled out prior to sending the patient.
Now I went there so a small head injury requiring a CT and sutures. My admitting paperwork was one page. They had a technician in the facility to run their equipment CT. They got me in and out and sutured up quickly.
The staff was so pleasant and easy to engage. I felt like the only patient in there even though I knew I wasn’t. I am an RN, BSN and I would definitely come back to this ER if needed. I didn’t feel like a number and sat in reclining chairs with multiple other people being treated like I did my last time at...

Fountain Hills ER & Medical Center Replied: Thank you, Jennifer. A review from a nurse who has seen us then and now means a great deal. We have worked hard to become the emergency room this town and Rio Verde deserve, and we are glad it showed on your visit. We will pass your kind words to the team.
Fountain Hills ER & Medical Center Replied: Thank you, Jennifer. A review from a nurse who has seen us then and now means a great deal. We have worked hard to become the emergency room this town and Rio Verde deserve, and we are glad it showed on your visit. We will pass your kind words to the team.

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Cindy Fisher

7/26/26

If I could rate this hospital 100 stars i would. While visiting from the east coast, my daughter became violently ill and with immense back pain. After 6 hours I told her we were going to the ER. In vain I read thru several other hospitals bad reviews until I came to this one. I decided to go here and WOW I am so happy I did! The staff were amazing and attentive and Dr Fu was the absolute BEST. As my younger daughter said possibly the GOAT! He immediately made my daughter felt heard and seen. Made her comfortable and then went to gathering every detail. He ordered all the tests and did all the exams all at once. In under 30 minutes she had blood work, urinalysis and a ct scan! It turned out to be a kidney stone and he eased our minds about post visit care. He took the time to tell us all about kidney stones and even gave a collection cup so we could take it back with us on the flight...

Fountain Hills ER & Medical Center Replied: Thank you so much for taking the time to share such a heartfelt review. We’re truly grateful that you chose Fountain Hills Emergency Room & Medical Center during such a stressful time, especially while traveling away from home. We’re glad our team was able to provide your daughter with...
Fountain Hills ER & Medical Center Replied: Thank you so much for taking the time to share such a heartfelt review. We’re truly grateful that you chose Fountain Hills Emergency Room & Medical Center during such a stressful time, especially while traveling away from home. We’re glad our team was able to provide your daughter with...

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