First Call Restoration

Reviews: 30

Average: 4.8 out of 5 Stars

P.O. Box 330
Stormville, NY 12582
United States
845-226-0868
2/18/19

Professional team led by Mark were outstanding. They were on time always and did an amazing job!... See More

2/11/19

My experience with First Call Restoration that began on Monday February 4, 2019 exceeded all of my expectations. My initial phone conversations which I had with Janice and Melissa from their main office were friendly, professional, and reassuring. As promised, two equally friendly and reassuri... See More

Teddy Brown gave First Call Restoration a 5 star review
Paul Kutch gave First Call Restoration a 5 star review

First Call Restoration is a family run business. They provide that personalized, empathic service one would expect from the “Ma & Pa” style business that this country was built on – rather refreshing in today’s faceless, make a $$$ trickery we deal with in corporate America today! Mike Hogan and family have put together a competent, thorough crew. He also knows all the tricks of the trade and uses that knowledge to protect your best interests. First Call should be your first move.

4 months ago
Donna Steinberg Pistiner gave First Call Restoration a 5 star review

I highly recommend First Call Restoration for their thorough, timely, professionalism. They were knowledgeable, efficient, and dependable. The team under the direction of Mike Hogan and their entire crew of workers were all wonderful and I am forever thankful that they did the mitigation when we had burst pipes back in 2015.

7 months ago
Marilyn Almonte gave First Call Restoration a 5 star review

We were referred to First Call from our realtor who had very happy clients who had hired them in the past. Through our whole water damaged experience, the best call we ever made was to First Call Restoration. First Call is a family-owned company who knows how important it is to due right by their clients and do so with honesty, respect, and professionalism. They actually care about the welfare of their customers and are diligent in giving them peace of mind during a very traumatic situation. Their entire team from Janice and the answering service team to Mike and his field team are friendly, empathetic, and honest. First Call worked directly with our insurance company to get an agreed scope of work and always made us feel like a priority. Janice explained the entire process and Mike even educated us on how mold grows and how to understand the moisture readings during his assessment of our home. They took out only the wet and damaged parts of the home and worked around saving anything we can reuse or reinstall such as drop ceiling panels that were not damaged from water in our finished basement. They kept everything neat and organized and cleaned up very well during and after the demolition process. We are very satisfied with the mitigation services that they provided to our water damaged home. Even though we are still fighting to settle with our insurance company and are dealing with that stress, we feel completely at ease to know that the work that First Call did left the damaged areas of our home clean, dried of any moisture, and mold free. When the weather kept fluctuating between cold and warm temperatures (our home still doesn't have heat and water), we noticed condensation in our house like it was sweating. It was easy to pick up the phone and call Janice and the rest of the office team and heed their advice on how to relieve the moisture. Mike even came to the house to read the moisture and humidity levels and make sure everything was all right and put our minds at ease. With full confidence and no reservations, we can encourage and recommend anyone who received damage to their home to make their first call be to First Call Restoration. Marilyn Almonte and Diana Monroe, from Poughkeepsie, NY

10 months ago
Meredith Gorman gave First Call Restoration a 5 star review
1 year ago
R Jonah Ritter gave First Call Restoration a 5 star review

Worked with the folks at First Call a few times. Always highly satisfied!

2 years ago
Tommy Webber gave First Call Restoration a 5 star review

Big thank you to Mike Hogan and his team on the latest job performed!! They consistently deliver the best service and will be the only company we recommend for remediation!!

2 years ago
Gail Schutz gave First Call Restoration a 5 star review

Thank you Kelliegh !!! You made our nightmare turn into a dream, you had our back every step of this journey. They say word of mouth is the best advertising out there, my mouth is not going to stop and it's because of you Kelliegh. Don't change you are awesome!!! Once again THANK YOU!!!!!!

3 years ago
Royal Ricci gave First Call Restoration a 5 star review
4 years ago
Amarilis Lora Felipe gave First Call Restoration a 5 star review
4 years ago
Mike Hogan gave First Call Restoration a 5 star review

Received this letter last week.......Dear Mike .Here is the check for the work you did last week ($$$$) Thank you and your great crew for being so thorough and responsive under what can only be described as a "difficult situation" TriCrown Enterprises S.Bedrock Rd LA L.Green 801-944-0804

4 years ago
Oscar Xingu gave First Call Restoration a 5 star review
5 years ago
Christopher Bourke gave First Call Restoration a 5 star review
5 years ago
Casey Myers gave First Call Restoration a 5 star review

Professional and fast to arrive at emergency situations

5 years ago
Aruna Band McDermott gave First Call Restoration a 5 star review

Love Jamie, love this company.

5 years ago
Donald Evans Sr. gave First Call Restoration a 5 star review
5 years ago
Eric D Jarman gave First Call Restoration a 5 star review
5 years ago
Duncan Gray III gave First Call Restoration a 5 star review
5 years ago
Sara Edmunds gave First Call Restoration a 5 star review
5 years ago
Brenda Blevins Daniel gave First Call Restoration a 5 star review
5 years ago
Kris Koelliker gave First Call Restoration a 4 star review
5 years ago
Chris Redahan gave First Call Restoration a 5 star review
5 years ago
Lew Fico gave First Call Restoration a 4 star review
5 years ago
Lina Ferrara D'Emidio gave First Call Restoration a 5 star review

I love this company! Always polite and courteous and they do a great job! Thank you again!

5 years ago

I was referred to First Call from our realtor who had very happy clients who had hired them in the past. Through our whole water damaged experience, the... more

Marilyn A. gave First Call Restoration a 5 star review

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