I was very pleased with First Restoration. The gentlemen who performed the service were very professional and considerate. They thoroughly explained the procedure necessary to resolved my problem and gave me a reliable timeline within which it would be performed. I was very pleased with the resul... See More
very professional in the office. workers were fast and seemed to know what they are doing...
The team at First Call is terrific. They worked efficiently, they showed up on time and worked professionally. Every one of the team knew his business and why what they were doing is so important. When small changes in the original plan came up, they accommodated the changes without any fuss. I would definitely use them for other projects I may have in the future....
Very pleased at the response time. Workers were professional , clean and courteous. In our time of need they came through and eased our anxiety in a trying situation. Grateful and could not be more pleased.
Everyone I worked with in this company was so helpful. From the first call to clean up and every step in between, they were kind, professional, and so easy to work with. I highly recommend them.
In early April we experienced one of the most difficult times we ever have ever had as homeowners. We woke up to inches of water on our first floor and pouring water from the basement ceiling. First Call Restoration came highly recommended from a family member. We called and Mike Hogan came within ... See More
Highly recommend First Call Restoration. Professional, responsive and conscientious....
Fast service and very thorough. Seamless transition as they dealt directly with my insurance carrier.
very professional in the office. workers were fast and seemed to know what they are doing
First Call Restoration is a family run business. They provide that personalized, empathic service one would expect from the “Ma & Pa” style business that this country was built on – rather refreshing in today’s faceless, make a $$$ trickery we deal with in corporate America today! Mike Hogan and family have put together a competent, thorough crew. He also knows all the tricks of the trade and uses that knowledge to protect your best interests. First Call should be your first move.
We were referred to First Call from our realtor who had very happy clients who had hired them in the past. Through our whole water damaged experience, the best call we ever made was to First Call Restoration. First Call is a family-owned company who knows how important it is to due right by their clients and do so with honesty, respect, and professionalism. They actually care about the welfare of their customers and are diligent in giving them peace of mind during a very traumatic situation. Their entire team from Janice and the answering service team to Mike and his field team are friendly, empathetic, and honest. First Call worked directly with our insurance company to get an agreed scope of work and always made us feel like a priority. Janice explained the entire process and Mike even educated us on how mold grows and how to understand the moisture readings during his assessment of our home. They took out only the wet and damaged parts of the home and worked around saving anything we can reuse or reinstall such as drop ceiling panels that were not damaged from water in our finished basement. They kept everything neat and organized and cleaned up very well during and after the demolition process. We are very satisfied with the mitigation services that they provided to our water damaged home. Even though we are still fighting to settle with our insurance company and are dealing with that stress, we feel completely at ease to know that the work that First Call did left the damaged areas of our home clean, dried of any moisture, and mold free. When the weather kept fluctuating between cold and warm temperatures (our home still doesn't have heat and water), we noticed condensation in our house like it was sweating. It was easy to pick up the phone and call Janice and the rest of the office team and heed their advice on how to relieve the moisture. Mike even came to the house to read the moisture and humidity levels and make sure everything was all right and put our minds at ease. With full confidence and no reservations, we can encourage and recommend anyone who received damage to their home to make their first call be to First Call Restoration. Marilyn Almonte and Diana Monroe, from Poughkeepsie, NY
Big thank you to Mike Hogan and his team on the latest job performed!! They consistently deliver the best service and will be the only company we recommend for remediation!!
Thank you Kelliegh !!! You made our nightmare turn into a dream, you had our back every step of this journey. They say word of mouth is the best advertising out there, my mouth is not going to stop and it's because of you Kelliegh. Don't change you are awesome!!! Once again THANK YOU!!!!!!
Received this letter last week.......Dear Mike .Here is the check for the work you did last week ($$$$) Thank you and your great crew for being so thorough and responsive under what can only be described as a "difficult situation" TriCrown Enterprises S.Bedrock Rd LA L.Green 801-944-0804
Professional and fast to arrive at emergency situations
Love Jamie, love this company.
I love this company! Always polite and courteous and they do a great job! Thank you again!
I was referred to First Call from our realtor who had very happy clients who had hired them in the past. Through our whole water damaged experience, the... more