My experience was all together great regarding the medical part, where I think there’s room for improvement is the wait time and the efficiency of the front desk staff. But they’re all professional and friendly and my eyes are better now, that’s what matters.
I’m coming back months later with an update, after multiple visits and laser surgery on my eyes, I’m very pleased with the medical staff, excellent results and bedside manners. As far as the front desk performance they definitely improved, no wait time, very polite, much easier to get someone on the phone so no notes there. Thank you!
Cohen Eye Institute Replied:
Thank you Adriana for your honest feedback! We’re glad to hear that your medical care met your expectations and that you’re seeing improvement—that’s always our top priority. We also appreciate your comments regarding wait time and front desk efficiency, and we’re continuously working to enhance...
Cohen Eye Institute Replied:
Thank you Adriana for your honest feedback! We’re glad to hear that your medical care met your expectations and that you’re seeing improvement—that’s always our top priority. We also appreciate your comments regarding wait time and front desk efficiency, and we’re continuously working to enhance...
Adriana Necula gave Cohen Eye Institute a
5 star Review
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