Classic Care

Reviews: 70

Average: 4.9 out of 5 Stars

1920 Northfield Rd.
Nanaimo, BC V9T 5E4
Canada
2507564109
8/06/18

James did an amazing job of 2 small carpets!!!
He called ahead and was ahead of schedule which was great.
He was very courteous, prompt , and very fast. Thanks so much!!!... See More

7/27/18

Once again very satisfied with a thorough job and friendly service. Thank you very much!... See More

7/22/18

Did a good job in a timely fashion. Would definitely use this service again in the future.... See More

7/22/18

Professional service for carpet cleaning.... See More

7/15/18

The young many that cleaned our couch and chair did a excellent job! It looks new again. Thank you.

S.... See More

7/12/18

On time, thorough and very courteous. I have recommended to my neighbors.... See More

7/10/18

Very friendly, great and fast service.
This company will be my go to for the future calls. Thank you 😁... See More

7/07/18

This is the most professional service we have received. Cleaning of wall to wall carpet was scheduled 3 days after our call. Time and day confirmed by phone and text. On the day, we received text confirming when tech would arrive. Tech arrived and reviewed what was needed, promptly started and c... See More

7/06/18

On time, friendly, efficient, and careful.... See More

6/28/18

Quick service, easy online payment, and they were able to get all the stains out of my carpets.... See More

6/22/18

The technician was very friendly and easy to work with when he was doing his job. I was very satisfied with the job and will use your company again. Thank you.... See More

6/15/18

Pleasant to deal with, punctual and efficient.... See More

6/08/18

Job well done and appointment on time... See More

6/08/18

ALWAYS HAD GOOD AND DEPENDABLE SERVICE FROM CLASSIC CARE OVER THE YEARS. REPRESENATATIVE WHO CAME TO THE HOUSE WAS PERSONABLE, FAST AND EFFICIENT AND IS A GOOD EMPLOYEE. SERVICE WAS OVER NIGHT FOR THE VENETIAN BLINDS AND VERTICAL SLATS ON PATIO DOOR AND EVERYTHING LOOOKS GREAT. THANKS, PAT POWELL... See More

6/07/18

He arrived promptly, very friendly and had the job done quickly.... See More

6/02/18

I was amazed how fast the job was done. The gentleman was very efficient and cooperative about moving things. The rug looked terrific and we were extremely pleased with the final result. Great job!... See More

5/27/18

Would be a five star rating, except we had a different technician than the name we were given - which always makes things a little questionable. Satisfactory explanation was given, but one still wonders. Excellent job, very friendly and considerate of surroundings, worked very efficiently and we a... See More

5/22/18

The Classic Care team of James and Andrew did a wonderful job cleaning my carpets. They were both very personable, diligent and their work ethic was great. I will recommend Classic Care to others and will certainly call them back again in the future. Thank you for the opportunity to give feedback.... See More

5/18/18

Awesome job, very helpful placing rugs and extremely friendly nice people.
Extremely happy with our rugs and with the service.
Will definitely use them again.... See More

4/28/18

From the moment I walked into Classic Care's office to the time the service fellow appeared at my door and completed a full hour's cleaning, all was professional, timely and with excellent communication. The job done inside my rv was excellent, and very fairly priced. I will be recommending this c... See More

4/26/18

Classic Care did an amazing job! The staff were friendly and professional.... See More

4/20/18

Nathan from Classic Care was great. All resort guest rooms were cleaned efficiently and thoroughly. He was also very accommodating in working around our the challenges of completing the cleaning when our occupancy was relatively high.... See More

4/07/18

Always excellent service - reliable, friendly
and efficient. We highly recommended them to neighbours and friends.... See More

3/29/18

Very happy with the service (friendly, prompt) and the job they did on our area rugs!... See More

3/20/18

Very prompt and courteous service. Mick was very efficient and prompt. Thank you... See More

3/01/18

Trevor came to our house the other day as a result of an emergency call due to pet stains. He was very professional and provided a deep detailed clean of our carpets and furniture. The house smelled clean when he left and the carpets looked great. I would recommend this company... See More

3/01/18

Trevor came to clean our carpets the other day. He was very professional in his manner and he did a very detailed clean of all of our carpet areas and a few pieces of furniture. The house smelt clean when he left and looked so much cleaner. What a treat!... See More

1/22/18

I had Classic Care clean my living room furniture and a large area rug a few years ago and was extremely pleased with the results. I had never thought of having a mattress steam cleaned but I was given a used Queen mattress set that had been in storage for a long time and had them come in and clean... See More

1/06/18

I scored a "last-minute cancellation" appointment to have my living room and hallway carpets cleaned. Service was prompt, and communication with the office and driver was excellent. He did a great job. I was able to pay the cleaner using a credit card, which is handy. I appreciated the environment/p... See More

As a homeowner a variety of tradespeople come through our door to help us maintain and care for our home - some good, some less good, some simply not good at all. Doug and Nathan of Classic Care Carpet are exemplary in customer service, workmanship and attention to detail. Nathan called a day in advance of our scheduled service, arrived on time, did a great job, was considerate of our home, our time and of us. He is one of those tradespeople who was a pleasure to have in our home. Because of Nathan, Classic Care is now our default carpet care, upholstery cleaning professionals. Thank you Nathan, for your work ethic and skill, your care, your professional, informative and friendly demeanour!

Krystal Ritchie gave Classic Care Carpet & Upholstery Cleaning a 5 star review

I had Classic Care clean my living room furniture and a large area rug a few years ago and was extremely pleased with the results. I had never thought of having a mattress steam cleaned but I was given a used Queen mattress set that had been in storage for a long time and had them come in and clean it for me. I am very happy with the results and feel comfortable now having it as a bed for my guests. The staff is always so friendly and considerate.... I highly recommend them!! ~Jonnie

Jonnie Wilson gave Classic Care Carpet & Upholstery Cleaning a 5 star review

I scored a "last-minute cancellation" appointment to have my living room and hallway carpets cleaned. Service was prompt, and communication with the office and driver was excellent. He did a great job. I was able to pay the cleaner using a credit card, which is handy. I appreciated the environment/pet friendly product and my carpets were dry by day's end. Easy peasy!

Leanne Lewis gave Classic Care Carpet & Upholstery Cleaning a 5 star review

Friendly service, great work, clean blinds, very satisfied. The only thing to complain about is that links on the website don't work. It made it more difficult to reach and speak to someone.

Jean Corminboeuf gave Classic Care Carpet & Upholstery Cleaning a 4 star review

We have been using Classic Care Carpet & Upholstery Cleaning for the past 4 years and are always delighted with the care and service they provide. This year we sent out our 4 wool carpets for cleaning and they came back spotless. We were advised that one of our rugs needed rebinding and another was just starting to fray. Thanks to the heads up we acted upon their recommendation and are in the process of getting them both repaired. Thanks for the great service. John & Sharon Hoskin

John & Sharon Hoskin gave Classic Care Carpet & Upholstery Cleaning a 5 star review

Professional, courteous service for carpet cleaning.

Jackie Porter Mullins gave Classic Care a 5 star review

Very friendly, great and fast service! This company will be my go to for future calls. Thank you 😁

Anja Wittwer gave Classic Care a 5 star review

This is the most professional service we have received. Cleaning of wall to wall carpet was scheduled 3 days after our call. Time and day confirmed by phone and text. On the day, we received text confirming when tech would arrive. Tech arrived and reviewed what was needed, promptly started and completed the job - 2 rooms had bad stains and 1 had lots of pet hair. Results fantastic. Also had couple area rugs that they took with them for us to pick up when done. Every step confirmed with email, text or phone call. We are extremely happy with the results, the tech and the service. -- Carole K

Shannlen Ene gave Classic Care a 5 star review

I had Classic Care clean my living room furniture and a large area rug a few years ago and was extremely pleased with the results. I had never thought of having a mattress steam cleaned but I was given a used Queen mattress set that had been in storage for a long time and had them come in and clean it for me. I am very happy with the results and feel comfortable now having it as a bed for my guests. The staff is always so friendly and considerate.... I highly recommend them!! ~Jonnie

Jonnie Wilson gave Classic Care a 5 star review

Outstanding service and quality. Just had my carpets done by Classic Care and couldn't be happier. Friendly and efficient staff - a real pleasure to work with. Highly recommended.

Mike Thompson gave Classic Care a 5 star review

Thank you for the great job you did cleaning our shag area rug! Babies and dogs had made a mess of it and I figured I'd try getting it cleaned instead of throwing it out. It looks fantastic and you got the piles to fluff up like new. All done at a great price! I highly recommend Classic Care!

Jennifer DeClark gave Classic Care a 5 star review

We are an older couple but have grandchildren and granddads that visit occasionally. Our furniture was a very light colour and 8 years old. I thought it was filthy and would never be able to recover. Happily I was very wrong. James - the cleaning technician - was wonderful and did an excellent job. I was embarrassed as I watched the cleaning happen and he assured me that he'd seen much worse - hmmm..... We will definitely be using Classic Care again.

Linda Blais gave Classic Care a 5 star review
Mary Smith gave Classic Care a 5 star review

Classic Care was professional from the beginning. They called with an appointment reminder and showed up on time. The technician was kind, knowledgeable and the job was perfect.

Will Graham gave Classic Care a 5 star review

Thank you so much for the fantastic job on our carpets, one of which was soaked with blood from a fall. The carpet came up so clean and bright you can't tell that I ever smacked my head on the table! The cleaners came the afternoon that I called, so there was no time for a stain to form. We will be calling soon to have our carpets done again - no blood this time!

Ann Duke gave Classic Care a 5 star review
Sharon Gilbert gave Classic Care a 5 star review

Just recently had blinds from my condo cleaned and 8 chairs from my coffee bar and both turned out amazing! Thank you Classic Care-Nanaimo!

Lana Pearson gave Classic Care a 5 star review

Comment: As an interior designer in the mid island area for over 20 years I have been asked many times by clients to recommend a good carpet cleaning company. I am ususally hesitant to make recommendations unless I am positive who I am recommending will consistanly perform. I was always so confident to recommend Classic Care as they always perform superior work and give professional service and advice. Once in a pinch a person I knew called another company who simply could not get the stains out of a carpet in her rental house, she then called Classic Care and the carpet came out looking like new. They did an amazing job for her and she reported to me Classic Care was about 20% less than the company that could not remove the stains. I will happily keep recommending Classic Care to my clients. Joy Sarauer

Lou Elly Roelofsen gave Classic Care a 5 star review
Monica Angel O'deth Arthurs gave Classic Care a 5 star review
John Dekuyper Sr. gave Classic Care a 5 star review
Shane Camp gave Classic Care a 5 star review
Shelagh Richer gave Classic Care a 4 star review
Robert Collins gave Classic Care a 5 star review

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