Right from the first telephone contact the service was professional and friendly. They were able to come out to my home and collect the blinds quickly. I called on a Friday and they were there as promised on Monday at 8:00 am. I got several emails confirming my appointment and a phone call on the Mo... See More
We had a whole glass of red wine spilled on our carpet. Classic care picked it up, the next day, during a snow storm and returned it without anything showing. We also had them do a small wall to wall which had been done by a previous company with not very good results. All cleaned up and a wel... See More
We are most pleased with Classic Care. The service was excellent in that the technician arrived as per schedule and returned on time the very next day. Mick was courteous, pleasant in conversation and very efficient. Also, the cleaning of the blinds were very well done. Indeed, we intend to send... See More
James Fortin, who was the technician did a great job for us, thank you!
I also find that he is a careful man, making sure that other than his grate cleaning job, he does not leave any marks behind ... again other than a job well done.
And yes, we are aware of the fact that you also do c... See More
Excellent service ! I was referred to Classic Care by another local business because I was looking for upholstery cleaning. I went in to discuss the cleaning that I needed and got excellent information and advice. The service was exactly as described, perfect result, reasonable cost and ready when t... See More
Classic Care took a chance at cleaning a very stained black out blind. We were aware it could be damaged but said it was either this last chance, or the garbage. In the end the cleaning didn't work and it was so nice that Classic did not charge us for the attempt.... See More
Great service including: reminder call, cleaner showed up on time and was very friendly and professional, let us know the price included one more room if we wanted it, was efficient and quick. Carpets came out looking clean except one high traffic area which I don’t think could have gotten any c... See More
From the time I set up my appointments through to having my carpets done, nothing was amiss. Nathan was here on time, delivered my area carpet (very happy with the result) and then cleaned our carpets. He was very professional and we were very happy with the results.... See More
We have used them multiple times. We have 2 puppies and these guys have been our hero’s cleaning up new puppy training messes, accidents like chocolate on the floor lol. They are great and we will never use anyone else. Website is easy to use, always on time and just does fantastic work. Thank you for always make our like easy classic care.
Exceptional service. Chandler fit me in last minute for an emergency carpet situation. He just radiates great energy, not to mention our white wool carpet is SPOTLESS for the first time in years. He was able to remove stains that previous professional cleaners could not. Miracle worker.
Excellent experience. Very professional and skilled with good result. I will definitely use Classic Care again and recommend to my friends.
This is the second time Chandler has come to us. He is so kind and so very great in his way of cleaning! We tell everyone about him and will definately have him come back! Thank you again Chandler!
Used this company 2 years ago to clean: 2 sofas and 1 rug. GREAT work and quality. Just used them again for sofa and some cushions. Once again, amazing work: On time, clean, great work quality and honest prices I do highly recommend them.
Kind and professional. I met Lorne 20 years ago and he represents his company well. From the time I called in and spoke with the staff to set up the appt, to when the tech arrived, all were on point. Thank you Lianne K
Professional, courteous service for carpet cleaning.
Very friendly, great and fast service! This company will be my go to for future calls. Thank you 😁
This is the most professional service we have received. Cleaning of wall to wall carpet was scheduled 3 days after our call. Time and day confirmed by phone and text. On the day, we received text confirming when tech would arrive. Tech arrived and reviewed what was needed, promptly started and completed the job - 2 rooms had bad stains and 1 had lots of pet hair. Results fantastic. Also had couple area rugs that they took with them for us to pick up when done. Every step confirmed with email, text or phone call. We are extremely happy with the results, the tech and the service. -- Carole K
I had Classic Care clean my living room furniture and a large area rug a few years ago and was extremely pleased with the results. I had never thought of having a mattress steam cleaned but I was given a used Queen mattress set that had been in storage for a long time and had them come in and clean it for me. I am very happy with the results and feel comfortable now having it as a bed for my guests. The staff is always so friendly and considerate.... I highly recommend them!! ~Jonnie
Outstanding service and quality. Just had my carpets done by Classic Care and couldn't be happier. Friendly and efficient staff - a real pleasure to work with. Highly recommended.
Thank you for the great job you did cleaning our shag area rug! Babies and dogs had made a mess of it and I figured I'd try getting it cleaned instead of throwing it out. It looks fantastic and you got the piles to fluff up like new. All done at a great price! I highly recommend Classic Care!
We are an older couple but have grandchildren and granddads that visit occasionally. Our furniture was a very light colour and 8 years old. I thought it was filthy and would never be able to recover. Happily I was very wrong. James - the cleaning technician - was wonderful and did an excellent job. I was embarrassed as I watched the cleaning happen and he assured me that he'd seen much worse - hmmm..... We will definitely be using Classic Care again.
Classic Care was professional from the beginning. They called with an appointment reminder and showed up on time. The technician was kind, knowledgeable and the job was perfect.
Thank you so much for the fantastic job on our carpets, one of which was soaked with blood from a fall. The carpet came up so clean and bright you can't tell that I ever smacked my head on the table! The cleaners came the afternoon that I called, so there was no time for a stain to form. We will be calling soon to have our carpets done again - no blood this time!
Just recently had blinds from my condo cleaned and 8 chairs from my coffee bar and both turned out amazing! Thank you Classic Care-Nanaimo!
Comment: As an interior designer in the mid island area for over 20 years I have been asked many times by clients to recommend a good carpet cleaning company. I am ususally hesitant to make recommendations unless I am positive who I am recommending will consistanly perform. I was always so confident to recommend Classic Care as they always perform superior work and give professional service and advice. Once in a pinch a person I knew called another company who simply could not get the stains out of a carpet in her rental house, she then called Classic Care and the carpet came out looking like new. They did an amazing job for her and she reported to me Classic Care was about 20% less than the company that could not remove the stains. I will happily keep recommending Classic Care to my clients. Joy Sarauer