Mitch was awesome and was very meticulous about cleaning the carpet really good. My puppy had done some damage with urinating in special spots of the house. I saw Mitch get down and the floor and double check the smell while cleaning. He was very friendly and listened to what I needed done. I also had Chris and Mitch stretch an area that was starting to ripple. Mitch happened to find another spot starting that I did not see while he was vacuuming prior to shampooing so they fixed that as well.
I would definitely hire Carpet MD again when I need to shampoo my carpets. They are fast, thorough, friendly and courteous.
The best thing out of this now is my dog can't smell where she use to go and now goes outside all the time. That's a BIG WIN!!!
-- Debi L