ARCTIC AIR HEATING & CLG CO

Amazing service very professional! AC stopped working....called Arctic Air based on reviews I found on YELP and another site. Person that answered the phone was very kind and helpful. She assured me they could have a technician at my residence the same day. The technician (Brandon S.) called me within a short time and set an appointment time. Arrived actually before appointment time! He diagnosed and fixed my AC right then! I am extremely pleased and feel confident recommending Arctic Air and the technician, Brandon S. Read more >

Brandon was very thorough in preparing our contract, carefully explaining all work that would be done. He was fantastic in accommodating our needs for immediate installation. The work crew was punctual, worked very efficiently on multiple jobs at a time, and cleaned up/hauled away as promised. We were up and running with a new furnace and air conditioner in about five hours. Couldn't be more pleased. Read more >

We needed some work done before we moved, and Arctic Air Heating and Cooling were recommended to us. It is easy to see why. They were timely, courteous, and explained everything very well. It was a basic job, but they were still were extremely thorough and made sure we were satisfied before they left. Brandon S. was our technician and he was great. We would highly recommend them. Read more >

Nick and Steve were very professional when installing our new A/C unit. They gave some very helpful tips for easy maintenance that will give the unit a long life. Very satisfied! Read more >

my ac broke and I called artic air and they fit me in the very next day. wonderful service!! Read more >

Excellent service. Came the same day we were having our A/C problem to review and had it fixed by the next morning. They even provided a few options on how we could fix the issue instead of presenting the most expensive one. Will use them again. Read more >

Expensive, but I suppose that come with the territory. Extremely efficient & phenomenal work. My central air went out 48 hours prior to me having to leave the country on military orders. They came out within an hour, gave me my options, then ordered the parts, & were back the very next morning for the repair! This was huge for me, having to leave my 1 year old & pregnant wife in an air conditioned house while I serve overseas.

Highly recommend! Read more >

Artic Air just replaced our AC unit with a new Lennox Elite XC14. They did a great job. No problems with the install. Everything is working great and the house is cooler than ever. I also used them to replace the furnace in our old house several years ago and they also did spectacular work then as well. I would highly recommend them. Read more >

Out standing responce, quality workmanship are only two reasons I'm glad we called Arctic Air.
We were in the middle of a major exterior remodel when our 15 year old air conditioner decided to break down. Repair costs were two high for such an old unit so we opted for a new Lennex model.
The amazingly thing is all this took place in the same day.
I strongly recomend Arctic Air. Read more >

Had very fast and friendly service. Installers were on time and professional. Would recommend Arctic Air. Read more >

It was time to replace our 24 year old hvac system. We received estimates from 4 different companies. Our current system was installed by Arctic Air and never had a problem, so they were on our list. We were told, by several companies, the installation is just as important as the brand. We were delighted that Artic Air was the least expensive. They did an awesome job with our previous system, so we went with them. As the others have stated, Brandon did a great job. We have no complaints and would definitely recommend them. Read more >

On March 25, 2016 we woke to a cold house and discovered that the control board would not turn on the fan. Called at 8:00 AM and by 10:00 had a TECH on site. After research on cost of repairs on a 18 year old system, It was decided the best approach was to install a whole new system. They had a crew on site by 11:30 AM and the new system fully installed and operational by 7:00 PM. Great job and good service.Thank you all at Arctic Air. Read more >

We have used Arctic Air for years not only for our home but for our rental property. At every turn, Brandon has been prompt, courteous, and professional. This recent cold snap in KC put the old furnace in our rental out of commission. Brandon returned our late Saturday night call, came early on Sunday morning to see what needed to be done, and by early Tuesday afternoon, we had a new furnace installed! We continue to appreciate and recommend Arctic Air! Read more >

First time I've needed an HVAC guy in my new home and glad I found Artic Air- so quickly came to help when my heat went out, fixed it on the spot and Brandon was honest, fast, and super nice and I'm super appreciative! Definitely saved this number for future use! Thanks so much!! Read more >

First time I've needed an HVAC guy in my new home and glad I found Artic Air- so quickly came to help when my heat went out, fixed it on the spot and Brandon was honest, fast, and super nice! Definitely saved this number for future use! Thanks so much!! Read more >

Although we had to bite a huge $$$$ bullet and get a whole new unit, the technicians from Arctic Air were highly polite and got to us as quickly as they could when our home was 95 degrees. Within a few hours, our home was cool again! My whole family uses Arctic Air and now I understand why. A big thank you to Brandon especially, for being abundantly kind and taking the time to explain everything to my grandpa, who loves to know details! :) Read more >

We have been doing business with Arctic Air for approximately 20 plus years. we have had a new furnace and air conditioner and are very pleased with their installations and service. We would recommend Arctic Air Heating & Cooling to anyone as a great company to do business with. Read more >

Arctic Air is by far the best local heating/cooling business in KC. The family business really cares about ones needs, and they hire people who share the same goal. The quality of service and merchandise is top notch. The workers come by when convenient to the costumer and they answer any and all questions with ease. We have been with this company for years with plans on remaining loyal costumers. Read more >

Absolutely amazing customer service!! Air went out, came out, had to replace whole heat pump system, now everything is perfect!! These guys do a fantastic job, quick and efficient. Very honest. Will always go with Artic Air!!!! Read more >

Our A/C unit failed on Father's Day weekend. I called many local companies (including some that do a lot of advertising) and Brandon from Arctic Air was the only person who called back. Not only that, but he came out that very day (a Sunday) to see if my unit could be serviced.

Unfortunately, the fan motor on our external unit had seized up. Brandon listened to my questions and clearly explained different options to address the problem. I appreciate that he did not try to sell or replace "more than I needed". I decided to go with a new efficient replacement system and Brandon set me up for an installation the following day.

The Arctic Air installation guys (Nick and Bo) called to let me know they were on the way and were very professional and courteous throughout the installation. They did a great job and left the work site spotless. Nick... Read more >

I called Arctic Air last week because my air conditioner had stopped blowing cool air. I was very pleased from the person who answered my call to the technician that came to my home. My air conditioner was frozen up so the technician told me to turn it off and that he would return in a few hours as it had to defrost before he could diagnose the problem. He returned as he had promised and had the air conditioner repaired in no time! The technician was very kind and professional and the bill for service was very reasonable. I will certainly recommend Arctic Air to my friends and family! Read more >

The coldest night we had this entire winter, my heater goes out. I woke up and my house was already down to 55 degrees. I called Arctic Air that morning and told them what happened and a serviceman was at my house and had everything fixed before noon that day! Read more >

My family and I moved to Gladstone Missouri about 7 months ago for work. We were from a small town in Iowa called Strawberry Point where everyone knew everybody and we all helped out with everyday needs. My wife and I purchased a little older home in Gladstone so we could get more bang for our buck so as you could imagine the furnace and air conditioner were just as old. I was thinking i would have to replace them but i came across Artic Air when i was driving down N Oak and decided to give them a call and what a great idea that was. They have been out two times and both times it was a young nice man named Brandon (2 different guys same name). I cant tell you enough how great they both were and how much money they saved me by just fixing what i already had. This is what we were use to in Iowa and im so happy there are people like this in Gladstone where we live now. Artic Air... Read more >

Had some issues with my AC on a weekend. Called and got immediate service and didn't get charged an exorbitant price just because it was the weekend. Service was great, issue was fixed. They're my go to AC people now. Read more >

Always very professional and awesome work done... Read more >

Everytime I call Artic Heating and Cooling for both my homes needs has been a FANTASTIC experience! In all my years of working with Artic Heating and Cooling Co. my expectations have always been exceeded from the customer service in the office, to the service repairman that comes out to quickly let me know what needs to be done and the right way to do it. This company understands quality work, fast turnaround and true customer service. I consider this company a friend and will always consider them the only company for my HVAC needs! Read more >

Only wonderful things to say about Arctic Air Heating and Cooling. Friendly and extremely knowledgeable staff. Selling my first house was a challenging experience after the buyers inspection showed required HVAC repairs and service. However; after Arctic came in on short notice, the HVAC requirements of the inspection were wrapped up quickly and professionally! I cannot thank Brandon enough for making that part of selling my house worry free. Read more >

This company is the epitome a great service and local homegrown small business.
They are punctual and and their prices are punctual. They do things for customers a lot of companies wont! I love artic air and highly recommend them to everyone I know!!!! Read more >

Our AC and Furnace were very old and we needed to replace them and had been putting it off for some time. I had several companies come out to give us estimates and my husband and I decided to go with Arctic Air due to the down to earth genuine employees that came out. I never once felt like they were trying to pressure me, they truly care about doing the right thing for the customer. I also liked how honest and upfront the tech was when giving us all of our options. It was a relief to my family and I to get our new system in. I highly recommend Arctic Air and we will be using them for all of our heating and cooling needs.

Thank you Arctic Air,

Jennifer Marie and Family Read more >

On Saturday Feb 14 we awoke to a temp of 50 degrees in our house. After trying to keep our 20+ year old furnace going with "emergency room" visits for several years - it finally quit.
I researched the Missouri Gas Energy list of "Certified" HVAC firms in the KC North area and selected Arctic Air because of their long presence in the area. I called Saturday afternoon when I acknowledged it was a dangerous situation - and spoke with the answering service. I was pleased that I heard back from Brandon, a service tech within minutes, not hours or days! He told me he could be at our house within an hour (wow!) to evaluate our situation. He was early! After he examined our furnace and explained how dangerous it was to even be sleeping in the house with this beast - we decided on a replacement.
I was interested in a "Energy Star" "high... Read more >