I really appreciate how seriously Crunch Fitness took my concern. I had an issue regarding a trainer who was frequently shouting very loudly during workouts, and the manager, Jeremy Jacob, personally reached out to me to discuss it. He listened to my concern and assured me that he would speak with the trainer about keeping the volume and shouting under control. I genuinely appreciate the fact that management took the time to call me and address the issue instead of ignoring it. It made me feel heard and valued as a member. Thank you to Jeremy and the Crunch Fitness team for being responsive, professional, and committed to creating a comfortable environment for everyone. Really appreciate the way they handled the situation!
Crunch Round Rock - South Replied:
Thank you for the kind words. We’re really glad Jeremy was able to reach out, listen, and help get the concern addressed.
We want Crunch to feel fun, motivating, and full of energy, while still being comfortable for everyone working out. We appreciate you speaking up so we had the opportunity to...
Crunch Round Rock - South Replied:
Thank you for the kind words. We’re really glad Jeremy was able to reach out, listen, and help get the concern addressed.
We want Crunch to feel fun, motivating, and full of energy, while still being comfortable for everyone working out. We appreciate you speaking up so we had the opportunity to...