The only reason they are even getting one star is because I could not write this review without giving them something. We have been put out for 3 months now. When Beau first came out, we were told the job would take a month. Longer than we would have liked but understandable. We are now at month 3 with no completion. We had a flood. Our kitchen was ripped out. No lower cabinets, no kitchen sink, no main bath sink. It took 2 months just to get the carpet installation completed. We have been given numerous timelines of when we could expect the work to be completed and yet we are still waiting. False claims about a key missing from a lockbox, which has been in there since they left it, or no shows with no explanation. When we call, no answer, no return calls. Continually being ignored. This is the worst experience I have had with a restoration company. Apparently, they do not work on...
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Titan Restoration of AZ Replied:
Hi Jennifer! First off, let me apologize profusely for your experience! I assure you this is not how we do business. I could not find a job file under your name in our system, so I haven't been able to look into this more in depth. I am truly sorry you have had this happen. Our goal is always...
Titan Restoration of AZ Replied:
Hi Jennifer! First off, let me apologize profusely for your experience! I assure you this is not how we do business. I could not find a job file under your name in our system, so I haven't been able to look into this more in depth. I am truly sorry you have had this happen. Our goal is always...
Jennifer Long gave Titan Restoration of AZ a
1 star Review