The process was easy, the townhouse was clean and stocked with minimal items. Was easily accessible when we arrived. The only complaint I would say was that only found 1 toilet roll per bathroom. If it's set to sleep upto 8 people and we're staying for 2 nights, only 3 toilet papers wouldn't be enough. In our case it was because the town house was mostly to sleep since we were at the parks the majority of the day and didn't get in until late.