Paul Sadler

11/06/23

The technicians were courteous and accomplished the semiannual maintenance that was required.

Paul Sadler gave Rocky Top HVAC, LLC a 5 star Review

Mickey Burrell

11/06/23

Scott is a fantastic technician. He was able to perform a “temporary workaround” with our system so that we had heat until the repair could be made.

Mickey Burrell gave Rocky Top HVAC, LLC a 5 star Review

Lisa Smith

10/31/23

Lisa Smith gave Rocky Top HVAC, LLC a 5 star Rating

Wesley Queener

10/23/23

Our technician Charlie McCarty was very professional and helpful during his maintenance visit. His attention to detail and experience helped us install a new thermostat with no problems! Can’t recommend this company enough.
-Kayla & Wesley Queener

Rocky Top HVAC, LLC Replied: Hey Queener Family! Thank you for your WONDERFUL five-star review! We're thrilled to hear that you had such a positive experience! Our team works hard to provide excellent service, and we're delighted to know that our technician Charlie made a difference for your family! Thank you again for...

Wesley Queener gave Rocky Top HVAC, LLC a 5 star Review

Leah Stafford

10/19/23

We had the pleasure of working with Charlie whenever we needed some repair to our unit and I must say that he was absolutely wonderful. He had great communication and really made us feel like valued customers. I highly recommend Rocky Top Air and Charlie!

Rocky Top HVAC, LLC Replied: Hey Leah! Thank you so very much for this AWESOME review, it means the world to us! We are so happy to hear that Charlie exceeded your expectations when working on your HVAC unit! We will make sure that he gets a big shout out with all these reviews coming in for him. Thank you again for trusting...

Leah Stafford gave Rocky Top HVAC, LLC a 5 star Review

Tom O'Brian

10/17/23

EXCELLENT service received by Rocky Top Air - called this morning and by 2PM the issue with my HVAC unit was repaired at a much lower cost then I thought. Charlie McCarty - Service Technician - immediately diagnosed the issue and got it fixed quickly and efficiently. He also explained the service plan available and it's benefits without being too pushy. 5 star service - highly recommend them for your needs.

Rocky Top HVAC, LLC Replied: Hi Tom! We want to thank you so much for awarding us a five-star review! 🌟 We greatly appreciate your support and are thrilled to hear about your positive experience. Our team works hard to provide excellent service, and your feedback reaffirms that we're on the right track. Thank you again and...

Tom O'Brian gave Rocky Top HVAC, LLC a 5 star Review

gary hopkins

10/09/23

Charlie was my tech!! He advised me he was enroute and arrived with 15 minutes. I explained the problem and he went straight to work. Within a few minutes he had it working again, but checked other stuff to make sure it wouldn't happen again!!!
I highly recommend recommend Rocky Top Aire!!! I would suggest you ask for Charlie!!!

Rocky Top HVAC, LLC Replied: Hey Gary! Thank you for taking the time to leave us this FANTASTIC five-star review! We're thrilled to hear that you had such a fantastic experience. Your feedback means a lot to us and serves as a great encouragement to our team. Thanks again for your kind words and for choosing us for all your...

gary hopkins gave Rocky Top HVAC, LLC a 5 star Review

Elsa Bryan

10/09/23

Rocky Top Air installed and has been servicing the 3 heat and air conditioning units in our home for many years.The technicians are courteous, punctual, respectful and knowledgeable. We are satisfied with the service they provide and do not hesitate to recommend this company to friends and family.

Rocky Top HVAC, LLC Replied: Elsa, thank you so much for your five-star review! 🌟 We truly appreciate your kind words and are thrilled to hear about your positive experience. Thanks again for choosing our service; we look forward to serving you for years to come.

Elsa Bryan gave Rocky Top HVAC, LLC a 5 star Review