7327 Oak Ridge Highway Knoxville, TN 37931

 
865-474-1511
 
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Alan Hart

3/06/25

Alan Hart gave Rocky Top HVAC, LLC a 5 star Rating
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Ann Barber

3/05/25

Service tech was prompt, took time to explain what he had done, and provided info on future areas of concern (several yrs down the road)

Ann Barber gave Rocky Top HVAC, LLC a 5 star Review


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Barber Ann

3/05/25

Barber Ann gave Rocky Top HVAC, LLC a 5 star Rating
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Kathryn D'Ancona

3/05/25

Marc, the electrician and Tim the HVAC tech were out today giving the system a tune up. Great work, great professionals. Highly recommend

Rocky Top HVAC, LLC Replied: The pleasure was ours, Kathryn! Thanks for taking the time to leave us your valued feedback and 5-star review. We appreciate your business and trust in us!
Rocky Top HVAC, LLC Replied: The pleasure was ours, Kathryn! Thanks for taking the time to leave us your valued feedback and 5-star review. We appreciate your business and trust in us!

Kathryn D'Ancona gave Rocky Top HVAC, LLC a 5 star Review


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Nightshade Merlot

3/04/25

Update: Isn't that another lie. I was the person who called, not a gentleman. Yes, we were informed the leak test was required. The tech showed up unable to do a leak test because he didn't have the tools for it. Then, the second appointment was canceled, yet they showed up anyway. We had scheduled a different company to come in, and this brought confusion as a tech WAS supposed to be at our house, just NOT from rocky top. Care to elaborate on why the rep was not prepared to perform the EPA required task in the first place? Why did the guy show up the second time after i said to cancel it? I was told i was being charged for Thursday's visit, the one that the guy did not have the tools to do anything. Why is a customer being charged for a rep coming out when your company was not prepared to do the job anyway? I understand a service fee, but it feels like this is an attempt to double...

Rocky Top HVAC, LLC Replied: Dear Cheyenne Rush, I would like to clear this up for you. Someone called looking for service at a Hemp Farm. To be specific, to have a unit charged up. I refer to that as a gas and go. He explained his buddy fixed a leak on his unit but can't charge it. I had the office explain that we don't...
Rocky Top HVAC, LLC Replied: Dear Cheyenne Rush, I would like to clear this up for you. Someone called looking for service at a Hemp Farm. To be specific, to have a unit charged up. I refer to that as a gas and go. He explained his buddy fixed a leak on his unit but can't charge it. I had the office explain that we don't...

Nightshade Merlot gave Rocky Top HVAC, LLC a 1 star Review


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Jim Sinisgallo

3/03/25

Rocky Top has been working with me to correct the HVAC issues created by another company that performed the original system install. Everyone I've dealt with at Rocky Top has been extremely helpful in diagnosing the issues and coming up with sensible solutions. Their service techs and install team show up when they say they will, get the job done in a clean and efficient manner, and treat your home and you with respect.

Rocky Top HVAC, LLC Replied: Hi Jim! Thank you so much for the Five-Star Review! We're thrilled to hear that you had such a positive experience. Our team works hard to provide the best service possible, and it's always rewarding to know that our efforts are appreciated. Your satisfaction is our top priority, and we look...
Rocky Top HVAC, LLC Replied: Hi Jim! Thank you so much for the Five-Star Review! We're thrilled to hear that you had such a positive experience. Our team works hard to provide the best service possible, and it's always rewarding to know that our efforts are appreciated. Your satisfaction is our top priority, and we look...

Jim Sinisgallo gave Rocky Top HVAC, LLC a 5 star Review


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Jack Winsbro

2/27/25

Rocky Top did a superb job for us. The responsible employee (Tim) swiftly identified some deficiencies in our HVAC system, provided recommendations, and implemented them -- all in one day, and at a very reasonable price. I recommend Rocky Top to anyone.

Rocky Top HVAC, LLC Replied: Wow Jack! We're thrilled we could make it an awesome experience! Thanks so much for the opportunity to take care of your home and for the 5-star review. We look forward to serving you in the future!
Rocky Top HVAC, LLC Replied: Wow Jack! We're thrilled we could make it an awesome experience! Thanks so much for the opportunity to take care of your home and for the 5-star review. We look forward to serving you in the future!

Jack Winsbro gave Rocky Top HVAC, LLC a 5 star Review


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Carolyn Sherwood

2/27/25

Timely, courteous, and knowledgeable.

Carolyn Sherwood gave Rocky Top HVAC, LLC a 5 star Review


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Alice Wershing

2/27/25

It was great to have Mark come out to fix some outlets that had stopped working. Having the monthly program now includes plumbing and electric, which is great to have on hand. Rocky Top has been my heating and air company for a long time, and they keep up with maintenance and make sure things stay running!

Alice Wershing gave Rocky Top HVAC, LLC a 5 star Review


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Katie Beck

2/26/25

Had great service and information from Tim! Thank you!

Katie Beck gave Rocky Top HVAC, LLC a 5 star Review


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7327 Oak Ridge Highway  Knoxville,  TN   37931
 
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