Rocky Top HVAC, LLC

I had issues with my A/C a year ago and Manny took care of us. Unfortunately, with my A/C being 10 years old I had to call Rocky top again to diagnose my A/C... This time it didn't go well, several hundred dollars later and we still didn't have a working A/C and was told that I may need to spend more or get a new unit at this point I have lost faith at rockytop since we can't seem to figure out what's really going on, is there a leak or not???. I spoke to the service manager and after hearing our story he apologized and sent his best guy (Fred along with Cody) to our home immediately within an hour Fred found the main issue and he not only took care of it, he educated me as well. Fred and Cody is an asset to Rocky Top Air and they are the reason I'll be giving them my maintenance package business. Thank you!!!

Very professional & courteous . Was very knowledgeable and helpful through the whole process

Chris & David were prompt, courteous, and efficient. My furnace was diagnosed and repaired in a timely manner. I feel confident the equipment was well taken care of. Thank you, Rocky Top!

Technicians were very professional. They arrived on time and troubleshot the problem Iand was able to fix it. Chris explain every detail of what they were doing. I appreciate their professionalism.

Friendly and informative !

Very professional and common sense approach to explaining technical aspects. I highly recommend!

Was perfectly happy with my previous heat & air company but switched to Rocky Top after experiencing their exceptional customer service, from the professionalism and courtesy of the technicians to the office staff.

We have been customers for several years! Every time we have needed them, they have been quick to answer the call! Always professional, respectful, from the office to the maintenance!! I highly recommend buying the service plan for heating and air, they take all of the work out of keeping your system healthy! We get a call to schedule our check up without having to think about it.

Very experienced in what they are doing.