4/5 stars for everything but one major reason I knocked off 1 star. Our project officer, Rich.
From our initial call, to our salesman, Chris, everything went smoothly. They came out and showed us samples and digital renderings of our roof and siding project. We were so excited to get the call that our work would start even sooner than expected. We met our first project officer, which we wish we could’ve kept. We were reassigned to Rich and the vibe was just not there. He was really condescending when talking to me and my husband, sometimes even downright rude. He attempted to apologize for that behavior but it continued. He was very boastful about his work and abilities in a way that was distasteful to me.
We then quickly noticed that RJW sub contracts out all the work. The subs were very nice, but very messy. We repeatedly asked that they be very mindful of...
RJW Exteriors Replied:
Hi Ariel and Michael, thank you for your honest feedback and for taking the time to speak with us directly. We’re glad you’re happy with the finished project, and we truly regret that aspects of the experience didn’t meet your expectations. Your concerns have been shared with our team, and we’ll...
RJW Exteriors Replied:
Hi Ariel and Michael, thank you for your honest feedback and for taking the time to speak with us directly. We’re glad you’re happy with the finished project, and we truly regret that aspects of the experience didn’t meet your expectations. Your concerns have been shared with our team, and we’ll...
Ariel P gave RJW Exteriors a
4 star Review
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