Residential Express Heating & Air

I called them when my AC stopped working. They came out the next day. David H was wonderful. Very professional and courteous and on time. Kept me posted on the problem every step of the way. I will be call them again if I need assistance.

Maged was a welcomed repairman who serviced our air conditioner during the heat wave... professional, knowledgeable, on time, and pleasant. We were very pleased with his service. The type of repairman I would recommend repeatedly.

Thank you for employing him and making his services available to us customers.

D. Hubbard

I found RES when I moved into my home in 2017. I’ve been a loyal customer since then. Their service is top notch! They’re professional meaning they come when scheduled and the technicians are highly skilled. They’re also friendly and respectful of your home. I’ve been able to easily schedule maintenance appointments as well as have them address several emergency requests in a timely manner over the years. In a day and age when it seems like customer service is severely lacking, RES does it right, consistently. Originally I asked for the same technician to come to my home. Now I’m so confident in their service that it doesn’t even matter. All of the technicians that have come out have proven to be proficient. Lastly, I appreciate that they’re upfront and honest. I don’t feel like they’re trying to upsell every visit like other services that I’ve used. All that to say, I love the...

The best of the 3 service providers we've used since moving to Alexandria in 2012. Responsive, friendly, knowledgeable, effective. A+

I had an excellent experience working with RES. During one of the hottest weeks in July, our AC unit decided to break on us. Tra completed our initial diagnostic and was super knowledgeable. He was able to provide me with estimates soon after his visit. I had various questions about all the units and reached out to the service manager. David provided thorough, detailed, and timely responses, which assured me of my investment. We ended up replacing our whole unit. Fabian and Freddy installed my new AC unit. They were absolutely fantastic and provided high quality service. I am really impressed with RES and their work. I highly recommend working with this company for any HVAC needs.

Excellent service. David H. knows what he is doing. Did a lot of testing and get my unit up and running. Very pleased with the device.

I was referred to Maged at RES by a personal contact. I could not be more pleased with RES and their customer service ! David, Yuri, and Ryan completed the install of a HVAC unit and water heater today and the work was top notch! All three gentlemen were friendly, professional, and answered all of my questions. I had a different unit replaced 3 years ago and sure wish I had know about RES at that time. This install almost did not happen today due to issues with the wholesaler but Mary and Tra at RES worked to find a unit of my configuration to keep the appointment today and everything on schedule. I’ve been without AC for a month during the record heat wave in the DC area and RES will be my go-to business for HVAC issues. I am recommending RES to all of my contacts. The communication and customer service from the entire RES team is the best I’ve had in the area this far!...

I have had an incredibly positive experience with Residential Express Services, especially their team member Maged. After losing total trust with my prior HVAC company (FH Furr - stay away!), Maged and the Residential Express Services team have built a customer relationship founded on trust. Their expertise is obvious when interacting with them and they go above and beyond to make the experience smooth and to help trouble shoot. They have installed a whole new system for me and Maged helped me identify issues with my roof (even when not related to my HVAC). Look no further, you've found a great company.