When it comes to home repairs, I'm no Bob the Builder. Earlier this week, my tenant emailed me about a potential air conditioning issue in the condominium. I turned to Yelp for some help, combing through a couple of HVAC companies. RES, thankfully, was near the top of the list with over 145 five-star reviews. I messaged RES through Yelp on Monday night at 6:50 pm, wondering a) if they were still operating during COVID-19 and b) when they would be able to get back to me.
Well within 10 minutes, Brandon from RES messaged me back. He informed me of the diagnosis fee (but also mentioned a $20 discount) and said they had availability as soon as Tuesday morning. Brandon and I messaged back and forth for almost an hour confirming the time, address, and other information they needed. I also received an email and a text message stating that my appointment had been booked and the...
Alice Wang gave Residential Express Heating & Air a
5 star Review
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