In October, our water heater tank started leaking and we reached out to a few companies for help. PDS Plumbing & Air impressed us right away—they sent Frank (“the tank”) out the very next morning.
Frank was extremely kind, courteous, and friendly. He took the time to explain all our options clearly and even walked us through what competitors were recommending—pointing out what he agreed with and where he felt we were being oversold. His honesty alone set him apart.
He helped us make the decision to switch to a tankless system, explaining the pros and cons, how the installation would work, and how to apply for available rebates. The installation itself was clean, professional, and surprisingly quick.
About a month later, we had a few questions and concerns we thought might be related to the install. Once again, PDS sent Frank out the very next...
PDS Plumbing & Air Replied:
Thank you, Talon, for the outstanding review! We’re delighted to hear that Frank provided you with clear options and honest advice during your water heater decision process. Your satisfaction is our top priority, and we appreciate you choosing PDS Plumbing & Air for your plumbing needs!
PDS Plumbing & Air Replied:
Thank you, Talon, for the outstanding review! We’re delighted to hear that Frank provided you with clear options and honest advice during your water heater decision process. Your satisfaction is our top priority, and we appreciate you choosing PDS Plumbing & Air for your plumbing needs!
Talon Ellithorpe gave PDS Plumbing & Air a
5 star Review
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