I called PDS Plumbing & Air because my air conditioner went out. I called at 6:30pm afterhours & the call was transferred to the owners cell. He told me he could have someone out the next day. Sure enough a technician arrived timely, diagnosed the problem & had the unit rinning smoothly w/i the hour. He also explained the numerous options available, to me, for future service to keep my units running for years to come!